Job Title: Operations Officers
• Support business development through generation of sales leads
• Maintain operational excellence for the branch to support high standards of service delivery.
• Maintain prudent Cash Management in the branch to ensure that there is adequate but not excessive cash holding to ensure smooth delivery of service to customers; minimize risks of loss and identify opportunity for revenues.
• Minimize losses through diligent monitoring and management of areas that pose inherent operational risks.
• Maintain a healthy business environment through strict compli¬ance with Money Laundering Prevention guidelines.
• Ensure that all entries are verified in the system at close of day and bring to the attention of Branch Managers any outstanding entries' ...
• Arrange for insurance cover for excess over limit
• Ensure all blank forms are reconciled on a daily basis including customer cheque books held, bank drafts, Fixed deposit receipts
• Supervise departmental staff and manage staffing levels at the counter and other back-office desks
• Reconcile all Branch operational accounts
• Track customer complaints and follow up with CSO to ensure their resolution within agreed time frames
• Bachelors degree in Business Administration/Economics/Accounts
• Computer literate
• Should possess at least 2 years experience in banking operations
• Should have good cash management ,interpersonal,communication,customer service, analytical, innovative and problem solving skills
• Should be well versed with banking processes and procedures
Apply for this job
If you believe you meet our requirements, have the necessary skills and experience, send a detailed CV, a cover letter indicating your current salary, copies of academic and professional certificates using the address below. Applications deadline is 11/08/2010. All applications received remain the property of the Bank. Only successful candidates will be contacted.
Human Resource Manager
Head Office: Colline House,
Plot 4, Pilkington Road,
P.O.Box 21091,Kampala, Uganda.