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PRE-PAYMENT PROJECT OFFICER- UMEME

Job Title: PRE-PAYMENT PROJECT OFFICER
Reports to: Pre-Payment Project Manager


Responsible for:
• Meter Installations Supervisor
• Data Analyst

Department: Metering Development

Job Purpose:
The Pre-Payment Project Officer will lead the pre-paid project team and coordinating all Pre-paid project Implementation activities at the district office.

Key Responsibilities:
1. Coordinate all project activities at the district to ensure smooth project implementation;
2. Lead in the Implementation of district project activities to ensure that the project standard and within the targeted time frame.
3. Guide the project processes at the district office to obtain the highest rating possible for both internal and external customers;
4. Review the Method of Procedure with the contractor prior to start of the project activities;
5. Ensure the customers are well acquainted with the method/procedure outline for meter removal and Installation prior to start of the Installation project;
6. Ensure the contractors adhere to set procedures and quality in the project implementation;
7. Ensure both the Umeme staff and contractors on the project adhere to the set safety standards and operating regulations;
8. Interface with the customer, Data Analyst and the District Manager as required to ensure completion of project processes in clarifying and maintaining active customers in the system;
9. Lead in the Identification and complete resolution of customer complaints and ensure the project meets customer needs during the project life cycle;
10. Manage the collection and verification of customer data at the district;
11. Maintain a daily issues and quality log;
12. Produce periodic project reports;

Required Qualifications:
• Degree (Electrical Engineering);
• Post Graduate qualification in Project Management will be an added advantage;

Experience:
• 4 years post qualification experience in power system operations and Installations,

Knowledge and Skill:
• Good Leadership and managerial skills;
• Computer literacy at an advanced level;
• Detailed knowledge of power system operations in an electricity distribution environment;
• Knowledge of Energy Meter Installations will be an added advantage;
• Good Understanding of safety and System operating regulations;

Personal Attributes/Competencies:
• Accuracy
• Team player
• Attention to detail
• Computer literate
• Excellent customer care skills
• Ability to work with little supervision
• Ability to work under stressful environments
Apply for this job

Applications should be sent through to:
Head of Human Resources
Umeme Limited
P. O. BOX 23841, Kampala

Not later than 16th August 2010. AS A MUST ALL ACADEMIC COPIES SHOULD BE CERTIFIED BY THE RELEVANT AUTHORITIES.

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