Job Title: Call Centre SupervisorCentenary Bank would like to recruit qualified suitable applicants to fill the above vacant post.Key Result Areas • Manage the performance of staff , analyze, identify areas for improvement and generate productivity reports in line with set targets and customer service standards• Plan , budget and monitor implementation of call Centre activities in line with the divisional work plan.Qualifications• Bachelors degree in Business Administration, Social Sciences• 3 years experience in Call Centre Management
How to applyThe General Manager...