Jobs at Wipro in Uganda- Change Manager

Job Title: Change Manager
About this job

Our client Wipro is an IT Company and is seeking to recruit result driven and motivated individuals for the Vacancy above;

Summary:

Change Manager is the owner of Change Management process.

Duties and Responsibilities:

    * Ensures teams follow the organization’s established policies and procedures.
    * Receives Requests for Change (RFCs) and ensures that they are properly recorded in the Change log.
    * Reviews, updates, and validates Requests for Change (RFCs).
    * Conducts (initial) assessments on all RFC’s.
    * Assigns a Service Coordinator to each RFC that is logged if required.
    * Identifies the relevant members to be part of CAB meeting and chairs the Change Advisory Board (CAB) meetings.
    * Prepares Change Advisory Board (CAB) meeting agendas and provides all necessary review information to the Change Advisory Board (CAB) members prior to board meetings.
    * Assigns teams to conduct Requests for Change (RFC) impact analyses and risk assessments.
    * Escalates Requests for Change (RFCs) that the Change Advisory Board (CAB) cannot decide on to the IT executive committee.
    * Analyses, prioritizes, classifies, and schedules Requests for Change (RFCs).
    * Provides Change notification to Change initiator and other affected parties.
    * Monitors the successful completion of all Requests for Change (RFCs) to ensure that the processes used follow the Change schedule.
    * Reviews and evaluates the change process.
    * Prepares for and facilitates the Post Implementation/Termination Review.
    * Attend all relevant CAB meetings, consider all Changes on the agenda and give an opinion on which changes should be authorized.
    * Assesses and approves changes to the production environment.
    * Reviews the status of a change throughout the change process as appropriate.
    * Assesses progress with respect to the approved schedule.
    * Determines how to correct any identified problems.
    * Communicates findings to appropriate managers and stakeholders, including the IT executive committee that they represent.
    * Provide advice to change Management on aspects of proposed emergency changes.
    * Attend all relevant ECAB meetings.
    * Assesses and approves emergency changes to the production environment.
    * Oversees an Emergency Change throughout the Change process.
    * Be available for consultation should an Emergency Change be required.
    * Asses change KPI reports for corrective and preventive actions.
    * Adhere to customer service management process.
    * Review change KPI Reports and provide corrective/preventive actions.
    * Provides impact for changes request logged on solutions.
    * Asses RFC logged for infra related changes.
    * Approve/Reject RFC logged for infra related changes.
    * Provides business impact for changes request logged.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.


Deadline: 24th December 2012

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Network Engineer (Data and Voice Network) Job at Wipro in Uganda

Job Title: Network Engineer (Data and Voice Network)

About this job

Our client Wipro is an IT Company and is seeking to recruit result driven and motivated individuals for the Vacancy above;

Duties and Responsibilities:

    * Act as a level 1 support for the customer
    * Monitor the network  events and  Alerts
    * Daily administration of the corporate WAN, enterprise wide LANs and Voice Network including PBX and Cisco VOIP
    * Troubleshooting the incidents reported on the network devices
    * To carry out the scheduled activities like log monitoring
    * Involve in security related activities like Password management
    * Basic investigation and trouble shooting for problem resolution
    * Proper escalation to the teams concerned if not resolved
    * Scheduling, configuring & verifying backup jobs
    * Generating regular reports
    * Knowledge on networking technology on protocols
    * Knowledge on Cisco routers and switches
    * Administrative skills on LAN, Voice PBX, and Cisco VOIP setup
    * Previous experience in manage network administrator

Skills:

Primary Skills

    * Good hands on experience in handling Network incident tickets
    * Basic Networking routing skills, OSI layers and network components / products
    * Knowledge and experience with inter-network routing architectures, and the underlying network security technologies
    * Knowledge on voice network
    * Secondary Skills
    * Proactive monitoring of all remote Networks links and Devices for any alarms
    * Efficient implementation of local area networking using facilities such as advanced spanning tree techniques, Gigabit Ether Channel and trucking techniques, VLAN and IP addressing designs
    * Troubleshooting and analytical skills.
    * Good Communication skills

Certifications:

Must be

    * Cisco Certified Network Associate (CCNA)

Key skills required: (in the order of priority)

    * Routing protocols
    * Switching techniques
    * IP addressing
    * Log monitoring
    * Problem diagnosis
    * Data & Voice Network
    * Wireless Network
    * Knowledge on Unified Communication & IP Telephony are added advantages

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.



Deadline: 24th December 2012

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Driver Jobs Vacancy at Electricity Regulatory Authority in Uganda

Job Title  :     Driver
Categories     Finance And Admin
Job Information    
Job Details
Job Title: Driver/Transport Facilitator     Contract Length: 5 years
Station/ Location: Kampala     Department:
Unit/Section:   Human Resource & Administration
Supervisor Title: Administrative Officer
Introduction: The Vision of ERA is “A well developed and sustainable electricity industry that meets the national and regional demand”.  And the Mission is “Regulating the electricity industry for efficient and reliable supply at equitable prices.” ERA emphasizes the following core values/ guiding principles (i) Stakeholder Satisfaction (ii) Professionalism (iii) Integrity, Transparency & Accountability (iv) Team work (v) Equal & Fair Opportunity (vi) Sustainability.
Job Purpose
Driving ERA staffs to their work place.
Key Duties/Responsibilities :

    * Facilitate the travels of  ERA Staff on duty
    * Mail delivery to ERA Stakeholders
    * Implementing the maintenance schedule of the vehicle
    * Ensuring compliance with the ERA Motor Vehicle Management Policy and the Traffic Act
    *

Finance/ Assets: Ensure car and any associated equipment are in sound operating condition
Public Relations:
Good interpersonal skills and team-work orientation
Any other official duties:  As may be reasonably assigned to you by the Administrative Officer
Key Results Areas

    * Provide transport facilities to the Authority in a timely manner and with utmost  diligence

Educational Requirements:
Should Have at least  Level Certificate     Desirable:Good oral and written communication skills
Related Job Experience/Additional Skills

    * Clean driving permit for relevant vehicle class;
    * Fluent in English (written & spoken)
    * Should have 10 years working experience in a reputable organisation
    * Personal cleanliness and grooming
    * Pleasant personality, Patient and trustworthy
    * Abstaining from both alcohol and smoking
    * Polite demeanour.
    * Should be 30 years of age and above.

    Desirable:Accident free driving track record.



HOW TO APPLY

Applicants should submit by recorded delivery their applications and enclose copies of:

    * Detailed Curriculum Vitae including copies of relevant certificates
    * Address (including daytime telephone, fax or e-mail) of the applicant
    * Address (including daytime telephone, fax or e-mail) of three Referees

Addressed to:

THE DIRECTOR FINANCIAL & ADMINISTRATIVE SERVICES

ELECTRICITY REGULATORY AUTHORITY

PLOT 15 SHIMONI ROAD

P. O. BOX 10332, KAMPALA – UGANDA



To reach the above address by December 21, 2012 at 5.00pm; Applicants who do not meet the stipulated minimum requirements need not apply.



Deadline: 21st December 2012

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Jobs at Electricity Regulatory Authority in Uganda- Director Economic Regulation

Job Title :    Director Economic Regulation
Categories     Economic Regulation
Start Date     2012-12-10
End Date     2012-12-21
Location     Kampala
Job Information    
Job Details
Job Title: Director Economic Regulation     Contract Length: 5yrs
Station/ Location: Kampala     Department: Economic Regulation
Unit/Section:
Supervisor Title:  Chief Executive Officer
Job Purpose

    * Determining appropriate tariff structures and pricing levels for electricity sector operators and ensuring efficiency of their financial operations.
    * Developing appropriate frameworks to ensure efficient electricity supply market structure
    * Oversee sector planning activities for the short, medium and long term.
          o Establish effective review and investigative procedures for operators based on comprehensive industry data and other relevant research.
          o Determining and enforcing appropriate systems of economic regulation based on sound industry benchmarks
          o Providing leadership and guidance that lead to a dynamic team of specialists in analysis, modelling and research in the department.

Key Duties/Responsibilities :

    * Undertake regular tariff reviews for licensees and advise on the appropriate tariffs.
    * Develop and advise on the appropriate tariff structures and undertake regular assessments of the tariff implications.
    * Carry out the financial and economic appraisal of applications for licensees.
    * Monitor compliance to stipulated terms and conditions of the licensees.
    * Create, manage & maintain a comprehensive database on all aspects of the electricity supply industry.
    * Forecast electricity demand for the short, medium and long term & develop least cost generation plans.
    * Monitoring the economic and commercial performance of regulated electricity suppliers.
    * Mentor & provide technical support to staff within the Department to ensure they meet the commitments in the agreed work plans.
    * Determine and enforce appropriate systems of Economic Regulation, collecting and maintaining relevant records in order to recognise and analyse trends in utilities performance.
    * Coordination of regional electricity regulatory benchmarking & policy formulation initiatives.
    * Prepare & disseminate ESI performance reports.
    * Give advice to ERA on policies, strategies and procedures on pricing and tariffs and overall aspects of economic regulation.
    * Spearhead/conduct  policy research on topical issues in the economy in general and the electricity sector in particular that would inform decision making by the Authority

Finance/ Assets:Ensure prudent & effective utilization of resources disbursed to the Department.
Resource Mobilization:Spearhead the development of work plans & budgets for the Department.
Public Relations:

    * Represents the Department in management meetings

Staff Responsibility:

    * Supervises all staff in the department & is responsible for their effective performance.
    * Mentoring & coaching of staff within this Department.

Any other official duties: As may be reasonably assigned to you by the Chief Executive Officer
Key Results Areas

    * Policies and electricity tariff structures in place.
    * An updated & comprehensive database on ESI.
    * Monitoring compliance reports available.
    * General Economic information available for sector regulation.
    * Research publications/papers on ESI least cost generation and financing plans
    * ESI Benchmarks.

Educational Requirements:
Essential:A minimum qualification of a Master’s Degree in Quantitative Economics, Econometrics, Economics, Financial Economics, Finance and Accounting or equivalent from a recognized University.     Desirable:
Related Job Experience/Additional Skills
Essential:

    * Proficient in Economic and financial modelling.
    * Should have at least 8 years working experience at a senior managerial level. At least 5 years be in the Electricity Supply Industry or any relevant regulated industry.
    * Strong report writing skills
    * Should be at least 35 years of age.

    Desirable:

    * Should be result oriented with very good communication skills.
    * Should have good research & analytical skills
    * Should have leadership skills & mentoring & coaching skills



HOW TO APPLY

Applicants should submit by recorded delivery their applications and enclose copies of:

    * Detailed Curriculum Vitae including copies of relevant certificates
    * Address (including daytime telephone, fax or e-mail) of the applicant
    * Address (including daytime telephone, fax or e-mail) of three Referees

Addressed to:

THE DIRECTOR FINANCIAL & ADMINISTRATIVE SERVICES

ELECTRICITY REGULATORY AUTHORITY

PLOT 15 SHIMONI ROAD

P. O. BOX 10332, KAMPALA – UGANDA



To reach the above address by December 21, 2012 at 5.00pm; Applicants who do not meet the stipulated minimum requirements need not apply.



N. B. Members of the Electricity Regulatory Authority or Staff of ERA Secretariat shall not be accepted as referees. Canvassing or any attempt thereof will lead to immediate disqualification. ERA is an equal opportunities employer.



 IF YOU DO NOT HEAR FROM ERA WITHIN TWO (2) MONTHS AFTER THE CLOSING DATE, CONSIDER YOUR APPLICATION UNSUCCESSFUL.


Deadline: 21st December 2012

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Executive Assistant Job Vacancy at Electricity Regulatory Authority in Uganda

Job Title :    Executive Assistant
Categories     CEO’s Office
Location     Kampala
Job Information    
Job Description: Executive Assistant to Chief Executive Officer
JOB DETAILS
Job Title: Executive Assistant to Chief Executive Officer     Contract Length:
Station/ Location: Kampala     Department: Office of CEO
Unit/Section:  Office of CEO
Supervisor Title: Chief Executive Officer
Introduction: The Vision of ERA is “A well developed and sustainable electricity industry that meets the national and regional demand”.  And the Mission is “Regulating the electricity industry for efficient and reliable supply at equitable prices.” ERA emphasizes the following core values/ guiding principles (i) Stakeholder Satisfaction (ii) Professionalism (iii) Integrity, Transparency & Accountability (iv) Team work (v) Equal & Fair Opportunity (vi) Sustainability.
Job Purpose
Help the Chief Executive Officer in the smooth running of the office.
Key Duties/Responsibilities :

    * Administrator in the CEO’s office.
    * Ensure proper communication and coordination between the office of the CEO and the Directors as well as the entire staff in the Authority.
    * Provide broad administrative support including diary management, correspondence, minute taking, grants processing and office support.
    * Provide communications, marketing and event management activities support to the CEO.
    * Represent the CEO in technical meetings where s/he is unable to attend.
    * Review correspondences to the CEO’s office and route them systematically to responsible departments and coordinate with them to ensure they are acted upon.
    * Draft responses to correspondences on behalf of the CEO.
    * Review inquiries and requests for information coming to ERA through the CEO’s office and where generic responses are required, make the responses and keep track of them for the CEO’s information.
    * Establish and maintain an on-line departmental actions/activities tracking system to follow up actions and activities that feed into external responses and are implementable by departments.
    * Liaison with the Executive Secretary to set up appointments/meetings (CEO’s Diary).
    * Filter incoming mail to CEO and channelling some to other officers.
    * Arranging ERA overseas meetings and travel for the Authority and CEO
    * Ensure security and appropriate use of ERA’s confidential information.
    * Provide logistical support for the Authority Meetings.


Finance/ Assets: Ensure that resources (financial + physical assets) entrusted to you are utilized in a prudent and transparent manner.
Resource Mobilization:N/A
Public Relations:
Should interface with all guests, clients and staffs who come to this office in a professional manner.
Staff Responsibility:  N/A
Any other official duties:  As may be officially assigned by the Chief Executive Officer.
Key Results Areas

    * Attend to all administrative support issues, memos, guests and queries going to the office of the Chief Executive Officer.
    * Ensure proper communication between the office of the CEO and the Directors and the rest of staff in the Authority.
    * Make appointments and travel itineraries for the CEO.
    * Take diction and ensure standard secretarial services.
    * Arrange for meetings and workshops.
    * Maintain soft and hard copy files for easy retrieval.
    * Manage office imprest and maintain adequate office supplies.
    * Receive all financial and administrative memos and ensure their endorsement and forwarding to the relevant offices.


Educational Requirements:
EssentialMaster’s Degree in Management, Business Administration, Social Sciences, Social Work & Social Administration, Secretarial Studies and Office Management, Economics or any other relevant discipline.     Desirable:

    * Computer skills with capacity to use Word processor, spreadsheets, power point, simple databases and any other relation computer skills.
    * Post graduate qualification in economics, business administration, management, secretarial studies.
    * Records management skills.

Related Job Experience/Additional Skills

    * Previous working experience in a similar position for at least 5 years in a reputable corporate or statutory institution.
    * Should be pleasant and hardworking.
    * Should be flexible and able to work for long hours.
    * Should be able to beat deadlines.
    * Should be 35 years of age and above.

    Desirable:

    * Should be mature and responsible.
    * Should have capacity to keep institutional secrets.
    * Should have a high sense of integrity.
    * Knowledge of electricity supply industry

HOW TO APPLY

Applicants should submit by recorded delivery their applications and enclose copies of:

    * Detailed Curriculum Vitae including copies of relevant certificates
    * Address (including daytime telephone, fax or e-mail) of the applicant
    * Address (including daytime telephone, fax or e-mail) of three Referees

Addressed to:

THE DIRECTOR FINANCIAL & ADMINISTRATIVE SERVICES

ELECTRICITY REGULATORY AUTHORITY

PLOT 15 SHIMONI ROAD

P. O. BOX 10332, KAMPALA – UGANDA



To reach the above address by December 21, 2012 at 5.00pm; Applicants who do not meet the stipulated minimum requirements need not apply.



N. B. Members of the Electricity Regulatory Authority or Staff of ERA Secretariat shall not be accepted as referees. Canvassing or any attempt thereof will lead to immediate disqualification. ERA is an equal opportunities employer.


Deadline: 21st December 2012

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