Job Title: Front Office Manager/ Receptionist
EMPLOYMENT TERMS
As a responsible and equal opportunity employer, NITA-U is committed to providing a very competitive employment terms, rich career development opportunity and healthy working environment, over 3 – 5 years contract period as applicable, to deserving professionals with the right qualifications, skills, competencies and experiences.
APPLICATION PROCESS
Interested candidates who fully meet the required job specifications and with the right personal attributes are invited to submit their application letter indicating day time telephone contact, postal and email addresses, of both the applicant and three reputable referees, accompanied by a completed application form (template can be accessed/printed from the links at the bottom of this page), certificates and testimonials, to reach the Authority not later than Friday 10th December 2010 to:
The Executive Director,
National Information TechnologyAuthority – UGANDA (NITA-U),
Statistics House, Plot 9 Colville Str.P.O. Box 7817; Fax: +256-414-251775; Tel: +256-414-705701; Email: nitau@ict.go.ug This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Kampala,UGANDA.
FEEDBACK
Only successful candidates will be contacted. Any form of canvassing, influence peddling and or any other “backdoor” attempt, of whatsoever nature, to influence the selection process will automatically lead to disqualification of a candidate without any recourse.
VACANCY ANNUNCEMENTS
DETAILS JOB DESCRIPTIONS/SPECIFICATIONS FOR EXECUTIVE APPOINTMENTS IN NITA-U
DEPARTMENT: ADMINISTRATION AND FACILITIES SERVICES
Mission: To provide prompt, efficient and effective administrative, logistical, material resources and facilities/estates support services to the NITA-U Secretariat and projects to ensure secure, healthy, and conducive environment for the organizations staff and its equipments.
Job Title: Front Office Manager/Receptionist
Job Role: To ensure effective interface with NITA-U stakeholders through the switch board and or front office desk and also provide secretarial and administrative support in line with NITA-U Office Procedures.
Report to: Administrative Officer
Key Results Area: Ensure efficient management of front office and auxiliary facilities; Receive incoming and dispatch outgoing documents (both normal mails and electrical mails) from the relevant in line with NITA-U registry guidelines; Receiving incoming and redirecting outgoing telephone calls to their destinations/addresses in line with the Authority’s Office Practice; Receive, entertain and direct visitors/stakeholders in line with the Authority’s office practice; Receive, record and dispatch official mails and documents in line with the Authority’s office practice; Prepare Monthly Staff Attendance list in line with the Authority’s policy and procedures; Contact Stake Holders to confirm their attendance of project workshops, conferences and meeting; Assist Executive Personal Assistants to fix appointments for the Authority’s management and staff in line with relevant guidelines;
Assist the Administrative Officer and Executive Personal Assistants in managing bookings of all conferences and meeting rooms in line with relevant policy and procedures; To manage all facilities and equipments within the reception area in liaison with the administrative officer; Assist the Executive Personal Assistants in ensuring that all office correspondences including replies to letters/queries on behalf of the Authority handled appropriately; Attending to company visitors and directing them accordingly in liaison with Executive Personal Assistants. Perform any other duties, which may be assigned from time to time
Critical Output Clients/visitors/stakeholders entertained and connected to relevant offices Secretarial and administrative services provided to officials Correct information and feedback given to visitors Conference and meeting rooms managed; Inventory of mail and or memorandum received and maintained Handling all office correspondence effected Details of confirmation with stakeholders taken down Fixed appointments recorded
Qualifications A minimum of a degree in Secretariat or Business Studies or Social Sciences or any other relevant qualification from a recognized University. Professional Qualification e.g. ICSA or Post graduate qualification in Secretarial Studies field is of added advantage;
Skills/Competencies Computer skills (Office based applications); Hand on office administration and secretarial skills Excellent typing skills Organizing and coordination skills Confidentiality, Diligence & Reliability Time managing skills Pleasant with good interpersonal skills Excellent customer relations skills. Valid Driving License;
Experience
At least two years experience working as executive personal assistant, secretary, public relation officer, customer care officer or administrative officer or similar position with a reputable public or private commercial donor funded organization.
EMPLOYMENT TERMS
As a responsible and equal opportunity employer, NITA-U is committed to providing a very competitive employment terms, rich career development opportunity and healthy working environment, over 3 – 5 years contract period as applicable, to deserving professionals with the right qualifications, skills, competencies and experiences.
APPLICATION PROCESS
Interested candidates who fully meet the required job specifications and with the right personal attributes are invited to submit their application letter indicating day time telephone contact, postal and email addresses, of both the applicant and three reputable referees, accompanied by a completed application form (template can be accessed/printed from the links at the bottom of this page), certificates and testimonials, to reach the Authority not later than Friday 10th December 2010 to:
The Executive Director,
National Information TechnologyAuthority – UGANDA (NITA-U),
Statistics House, Plot 9 Colville Str.P.O. Box 7817; Fax: +256-414-251775; Tel: +256-414-705701; Email: nitau@ict.go.ug This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Kampala,UGANDA.
FEEDBACK
Only successful candidates will be contacted. Any form of canvassing, influence peddling and or any other “backdoor” attempt, of whatsoever nature, to influence the selection process will automatically lead to disqualification of a candidate without any recourse.
VACANCY ANNUNCEMENTS
DETAILS JOB DESCRIPTIONS/SPECIFICATIONS FOR EXECUTIVE APPOINTMENTS IN NITA-U
DEPARTMENT: ADMINISTRATION AND FACILITIES SERVICES
Mission: To provide prompt, efficient and effective administrative, logistical, material resources and facilities/estates support services to the NITA-U Secretariat and projects to ensure secure, healthy, and conducive environment for the organizations staff and its equipments.
Job Title: Front Office Manager/Receptionist
Job Role: To ensure effective interface with NITA-U stakeholders through the switch board and or front office desk and also provide secretarial and administrative support in line with NITA-U Office Procedures.
Report to: Administrative Officer
Key Results Area: Ensure efficient management of front office and auxiliary facilities; Receive incoming and dispatch outgoing documents (both normal mails and electrical mails) from the relevant in line with NITA-U registry guidelines; Receiving incoming and redirecting outgoing telephone calls to their destinations/addresses in line with the Authority’s Office Practice; Receive, entertain and direct visitors/stakeholders in line with the Authority’s office practice; Receive, record and dispatch official mails and documents in line with the Authority’s office practice; Prepare Monthly Staff Attendance list in line with the Authority’s policy and procedures; Contact Stake Holders to confirm their attendance of project workshops, conferences and meeting; Assist Executive Personal Assistants to fix appointments for the Authority’s management and staff in line with relevant guidelines;
Assist the Administrative Officer and Executive Personal Assistants in managing bookings of all conferences and meeting rooms in line with relevant policy and procedures; To manage all facilities and equipments within the reception area in liaison with the administrative officer; Assist the Executive Personal Assistants in ensuring that all office correspondences including replies to letters/queries on behalf of the Authority handled appropriately; Attending to company visitors and directing them accordingly in liaison with Executive Personal Assistants. Perform any other duties, which may be assigned from time to time
Critical Output Clients/visitors/stakeholders entertained and connected to relevant offices Secretarial and administrative services provided to officials Correct information and feedback given to visitors Conference and meeting rooms managed; Inventory of mail and or memorandum received and maintained Handling all office correspondence effected Details of confirmation with stakeholders taken down Fixed appointments recorded
Qualifications A minimum of a degree in Secretariat or Business Studies or Social Sciences or any other relevant qualification from a recognized University. Professional Qualification e.g. ICSA or Post graduate qualification in Secretarial Studies field is of added advantage;
Skills/Competencies Computer skills (Office based applications); Hand on office administration and secretarial skills Excellent typing skills Organizing and coordination skills Confidentiality, Diligence & Reliability Time managing skills Pleasant with good interpersonal skills Excellent customer relations skills. Valid Driving License;
Experience
At least two years experience working as executive personal assistant, secretary, public relation officer, customer care officer or administrative officer or similar position with a reputable public or private commercial donor funded organization.