Job Title: Call Centre Supervisor
Centenary Bank would like to recruit qualified suitable applicants to fill the above vacant post.
Key Result Areas
• Manage the performance of staff , analyze, identify areas for improvement and generate productivity reports in line with set targets and customer service standards
• Plan , budget and monitor implementation of call Centre activities in line with the divisional work plan.
• Bachelors degree in Business Administration, Social Sciences
• 3 years experience in Call Centre Management
How to apply
The General Manager , Human Resources
P. O. Box 1892
Deadline: 28th February 2013