Account Relationship Manager Jobs at Uganda Telecom

Job Title: Account Relationship Manager

Reports to : National Corporate & Enterprise Business Manager

The successful candidates will demonstrate:

    Strong Interpersonal skills
    Organisations skills
    Excellent communication skills
    High integrity
    Customer care Skills
    Strong analytical skills
    Computer literate
    Strong relationship building skills
    Result oriented
    Strong commercial sense
    Proven report writing skills

Applicants must have

    Minimum of a Diploma in Business Administration, Sales &Marketing or a related field.
    Minimum 2 years experience at an operational level in a related environment.
    Computer Knowledge in MS Excel, Word, Power Point.

Duties and Responsibilities:

    Maintain and develop good professional relationships by frequent visits to your customers so as to strengthen customer loyalty and confidence.
    Make an input into forecast of annual sales so as to meet sales targets.(ensure monthly and year to – date targets are met).
    Implement the company’s retention program through aggressive and improved communication and customer care so as to boost the customer base.
    Ensure revenue is collected and manage credit control by effective TOS programs.
    (Maintain the 0 – 60 payment by all your customers).
    Acquire enterprise customers and constantly update them on upcoming products and services from marketing.
    Provide market intelligence (including SWOT analysis) on top customers and the competition to enable competitive actions so as to prevent key customers from switching to rival firms or competitors.
    Coordinate effectively with customer care staff in order to serve customers effectively in relation to billing, service provision and fault clearance complaints and any other issues
    Prepare daily, weekly and monthly sales reports and defend them satisfactorily for timely management action.



How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Rwenzori Courts
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug

Closing Date;28/06/2013

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Managers Jobs Vacancy at Uganda Telecom in Uganda

Job Title: Shop Managers (UTL Service Centres) (13 positions)

Reports to : Retail Regional Sales Manager

The successful candidates will demonstrate:

    Good communication skills
    People Management skills
    Good Interpersonal skills
    Strong customer service skills
    Good analytical skills

Applicants must have

    2-3yrs experience managing shops (Service Centers).
    Background in managing the Customer Experience
    Good leadership skills

Duties and Responsibilities:

    The successful candidate will be responsible for
    The profit and loss management of the UTL Shops
    Achieving sales targets
    Delivering good customer experience in the UTL shops
    People and performance management
    Maintaining the UTL Brand Look and Feel of the shops
    Ensuring adherence to Policies and procedures
    Monitoring and managing shop stock levels

How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug

Deadline: 28/06/2013

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Msente Risk & Compliance Manager Job at Uganda Telecom

Job Title: Msente Risk & Compliance Manager


Reports to : Head Of Msente

The successful candidates will demonstrate:

    Strong Interpersonal skills
    Organisations skills
    Excellent communication skills
    High integrity
    Strong analytical skills
    Computer literate
    Strong relationship building skills
    Proven report writing skills

JOB PURPOSE

To ensure compliance of all departments with laid down policies and procedures of the Msente Department as well as all other Legal, BOU / UCC Regulatory and Statutory Requirements.

Applicants must have:

    Bachelor’s degree in Accounting, Finance, Business Administration, Engineering or related field from a recognised university
    A relevant professional qualification e.g. CIA, ACCA, CPA, CISA or equivalent
    A minimum of 6 years Risk management experience in a large organisation , 3 of which should be in a management position
    Membership to a relevant professional body e.g. IIA, ICPAU or equivalent

Duties and Responsibilities:

    Ensure total Compliance with tariff guide
    Review accounts / processes to ensure that UTL is not losing income.
    Assess and monitor compliance with UTL’s M sente Policies and procedures
    Certify compliance of all  KYC regulatory, statutory, legal and internal policies
    Ensure and monitor compliance of UTL Msente operations with regulatory, statutory and legal requirements
    Liaise with Risk Management and Audit to ensure that any identified shortcomings are worked on and rectified immediately.
    Assess and ensure compliance according to the UTL’s Financial Procedures and Policies
    Prepare management reports on status of Msente risk and compliance on a monthly basis.
    Monitor and prepare reports on authorization limits, arrears and suspicious transactions
    Prepare the quarterly compliance reports for onward submission to the board
    Form membership and provide input to the Risk Management committees of  UTL.
    Vet all new projects to ensure compliance in all aspects. (products / outlets / partners etc)
    Conduct or deliver a risk and compliance training for staff
    Snap check account opening documents to ensure complete documentation and compliance with KYC / UCC.
    Sign off any / all KYC dispensations in account opening documentation and follow up.
    Monitor compliance with account opening checklists, documentation and requirements
    Monitor all functions for compliance with laid done processes and procedures
    Liaise with Risk Management and Audit to ensure that the shortcomings are worked on and rectified
    Conduct Agent Visits to ensure compliance at outlet level
    Monitor all transaction above approved thresholds (big movers report) and any 1st time receipts.
    Monitor all staff Msente transactions
    Ensure compliance monitoring for  Msente compliance and reporting breaches
    Monitor and ensure dormant account reactivation is as per laid down procedures
    Maintain a file and data for all compliance related matters, record of management and board committees on M sente risk and compliance issues.



How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug

Deadline: 28/06/2013

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Jobs at Uganda Telecom - Manager Mass Market

Job Title: Manager Mass Market


Reports to : Head of Marketing

The successful candidates will demonstrate:

    Strong Interpersonal skills
    Organisations skills
    Excellent communication skills
    High integrity
    Strong analytical skills
    Strong relationship building skills
    Result oriented
    Strong commercial sense

 Applicants must have

    Bachelors in Business Administration, Marketing or a related field.
    Minimum of 5 years experience at a managerial level in a marketing environment.

Duties and Responsibilities:

    Manage the overall business plan and value propositions for the Mass Market Segment within the GSM Domain, focused on achieving the overall Micro & Macro level targets of both net and gross additions which provides the company with long-term and sustainable competitive advantage
    Work & propose based on evidence of growth Value Propositions for GSM Pre Paid Voice Business
    Suggest Promotions & Products based on analysis which will prove beneficial financial terms and will positively contribute revenues
    Study the subscriber usage behaviours and identifying gaps and propose remedial Products & Services to bridge the gaps
    Identify value added service gaps within the market and commission the development of new products and services, based on evidence of profitable market opportunities
    Create and maintain a distinct Business to Business & High Value brand within and outside the company which differentiates Uganda Telecom from other operators
    Manage the ROI of the promotions & products by recommending, evaluating & implementing policies based on profitability and maintain/enhance ARPU
    Technical Evaluation, Design & Implementations of Pricing and Products with a focus on market acceptance and company profitability
    Manage a team of executives reporting in to this position, keep them motivated and focused towards the expected results
    Work with the Head of Marketing & CCO on projects assigned from time to time
    Responsible for reporting on daily KPIs including but not limited to Product Revenues, Acquisition, Subscriber Movement etc..
    Maintaining mutually beneficial relations with Staff, Vendors, Clients and Key Decision Makers within and outside the organization for smooth implementation of overall commercial strategy

How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug

Closing Date; 28/06/2013

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Jobs at Uganda Telecom - Supervisor Budgeting

Job Title: Supervisor Budgeting, Planning & Report

Reports to : Head of Management Reporting

Main Job Purpose

This position is responsible for providing operational support in Budgeting, Planning & Reporting function of Treasury section-Finance Department. The Manager is responsible for the day-to-day completion of assigned tasks within given time lines. This position is responsible for assisting the Chief Financial Officer

The successful candidates will demonstrate:

    Strong Interpersonal skills
    Organisations skills
    Excellent communication skills
    Ability to see opportunities and solve problems moment to moment
    High integrity
    Strong relationship building skills
    Ability to deliver results
    Strong commercial sense
    Proven report writing skills
    Self-starter skills with boundless energy

Qualifications & Experience

    Qualified Financial Accountant with 5-7 Year of Post Qualification Experience
    Five to seven years of experience working in a Telecom Finance Department (Preferably Budgeting/Accounting) ,five of which must have been at Managerial level
    Expert abilities working with Microsoft Excel, PowerPoint, Word, and Visio
    Experience using ERPs i.e. SUN, Oracle.
    Excellent analytical skills and experience analysis tools i.e. Excel Models, SQL etc
    Demonstrated ability to understand and solve complex financial issues
    Strong understanding of Telecom Financial Processes i.e. GSM, Fixed line, ISP

Key Responsibilities

    Compile and analyze financial information to prepare financial statements including monthly and annual accounts
    Ensure financial records are maintained in compliance with accepted policies and procedures.
    Prepare financial reports and ensure that the financial reporting deadlines are met.
    To prepare accurate and timely monthly, quarterly and year end close
    Resolve accounting discrepancies and irregularities
    Provide support to budget and forecast activities
    Support and monitor taxation issues
    Develop and maintain financial data bases
    Ensure accurate and appropriate recording and analysis of revenues and expenses



How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug

Deadline: 28/06/2013

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Financial Accountant Jobs at Uganda Telecom

Job Title: Financial Accountant

Reports to : Finance Manager

The successful candidates will demonstrate:

    Strong Interpersonal skills
    Organisations skills
    Excellent communication skills
    Ability to see opportunities and solve problems moment to moment
    High integrity
    Strong relationship building skills
    Ability to deliver results
    Strong commercial sense
    Proven report writing skills
    Self-starter skills with boundless energy

Job Purpose

Responsible for providing operational support in Budgeting, Planning & Reporting function of Treasury section-Finance Department. The Manager is responsible for the day-to-day completion of assigned tasks within given time lines. This position is responsible for assisting the Chief Financial Officer

Applicants must have/be:

    A Qualified Financial Accountant with 2-3 years of Post Qualification Experience
    Two years of experience working in a Telecom Finance Department
    Proficiency with Microsoft Excel, PowerPoint, Word, and Visio
    Hands-on experience with accounting software, preferably SUN systems.
    Excellent analytical skills and experience analysis tools
    Demonstrated ability to understand and solve complex financial issues
    Strong understanding of Telecom Financial Processes i.e. GSM, Fixed line, ISP

Duties & Responsibilities:

    Compile and analyze financial information to prepare financial statements including monthly and annual accounts
    Ensure financial records are maintained in compliance with accepted policies and procedures.
    Prepare financial reports and ensure that the financial reporting deadlines are met.
    To prepare accurate and timely monthly, quarterly and year end close
    Resolve accounting discrepancies and irregularities
    Provide support to budget and forecast activities
    Support and monitor taxation issues
    Develop and maintain financial data bases
    Ensure accurate and appropriate recording and analysis of revenues and expenses

How to Apply:
Applications from suitably qualified candidates should be submitted to:

The Chief Human Resources & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171
Kampala. Or  recruitment@utl.co.ug



Deadline: 28/06/2013

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Procurement Officer Job Vacancy at Diary Development Authority

Job Title: Procurement Officer
Diary  Development  Authority is a  semi-Autonomous  Agency  under  Ministry of Agriculture , Animal  industry  and Fisheries  (MAAIF).
Functions
•    Check  and  prepare  specifications, terms of reference  and statement  of requirements  in liaison  with  user  departments.
•    Draft  reports  to the  contracts  committee  and  PPDA.
•    Liaise  with  service  providers  on procurement  matters
•    Provide   regular  feed-backs  to user  departments
Qualification
•    Must  have  a Bachelor’s  degree  in  Procurement  and  Logistics management /Procurement   and supplies  Chain management  from  a recognized  University  .
•    Up  to one  year of relevant  procurement  experience in  public  organization .
•    Demonstrated  understanding  of the  public  procurement  laws of Uganda ,
•    Must  have  good interpersonal  and  communication  skills  and able to  work  with a  multiplicity  of stakeholders.


How to apply
Interested  applicants  who  meet  the  specified job requirements  should  submit  their  application forms  to the
Executive  Director  
Development  Authority 
P. O. Box 34006  Kampala

Deadline: 12 /07 /2013

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Jobs at Diary Development Authority in Uganda - Principal Planning Officer

Job Title:  Principal Planning Officer
Diary  Development  Authority is a  semi-Autonomous  Agency  under  Ministry of Agriculture , Animal  industry  and Fisheries  (MAAIF).
Functions
•    Prepare  DDA Annual  Work  Plans  &  Budgets  and ensure  adherence  to them  during  implementation ;
•    Consolidate DDA Progress and Annual Reports.
•    Prepare  project  concept  papers and  proposals  aimed  at  improving  the  diary  sector
Qualifications
•    Must  possess  a Bachelor’s  Degree  in  Economics,  Statistics or  related  field .
•    Post  graduate  qualification in  project  planning  and  management .
•    Training /experience in the use  of  Intergrated Financial Management  Systems is a  must.
•    Good  Interpersonal  skills


How to apply
Interested  applicants  who  meet  the  specified job requirements  should  submit  their  application forms  to the
Executive  Directorevelopment  Authority 
P. O. Box 34006  Kampala

Deadline: 12 /07 /2013

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Jobs at Diary Development Authority in Uganda - Finance & Administration Director

Job Title:  Director, Finance & Administration

Diary  Development  Authority is a  semi-Autonomous  Agency  under  Ministry of Agriculture , Animal  industry  and Fisheries  (MAAIF).
Qualifications
•    A good  Bachelor’s  degree in Commerce  ,Business Administration ,  Financial  Management  or  Accounting  from a  recognized  University .
•    Possession of  a Masters  degree  in Accounting  or  MBA  is a  MUST.
•    Membership  to a  professional  body  (ACCA, CIMA, and CPA) is  mandatory.
•    Knowledge  of  Computerized  accounting packages  is also an added  advantage .
Skills
•    Analytical  skills
•    Proven  Intergrity
•    Interpersonal  skills
•    Organizational  skills
•    Communication  and Networking .


How to apply
Interested  applicants  who  meet  the  specified job requirements  should  submit  their  application forms  to the
Executive  Directorevelopment  Authority 
P. O. Box 34006  Kampala

Deadline: 12 /07 /2013

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Jobs at International Organization for Migration (IOM) in Uganda - ICT Assistant

Job Title: ICT Assistant
IOM International Organization for Migration is recruiting  qualified candidates  for the vacant position above.
Responsibilities
•    Assist  in designing  of database systems  and  applications  as required  by local  specifications and  providing  technical  support to users.
•    Assist   in maintaining  necessary  documentation for  system  maintenance and support procedures  in the  mission
•    Assist  to  update  and maintain the  mission  websites.
Qualifications
•    Completed  a high  school  Diploma  in  computer  science  or  information  technology  and communication .
•    Experience  in Web  site  development  and  administration  is an  extra  advantage
•    Ability to  design  and  configure  networks
•    Ability  to draft documentation  (technical  and user’s  guide)  and  to prepare management  reports
•    Good  international  and  organizational  skills


How to apply
Interested  candidates  should  submit  a cover  letter  and CV  detailing  previous  relevant  work  experience to  IOM  HR  department  at:hruganda@iom.int.


Deadline: 01 /07 /2013

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Manager Education & WASH Jobs Vacancy at ZOA in Uganda

Job Title: Manager Education & WASH
ZOA is an International Non—Governmental Organization working  in Uganda  since  1998.
Requirements
•    Good  management  , planning , communication  , writing  and facilitation  skills
•    Excellent  command  of English
•    Inventive , creative  and  enthusiastic  person (able to develop  the best approach)
•    Willingness  to live  and work  in  Nwoya  district
•    Degree  in Education , Development  studies , Water  Engineering  or  other relevant  field .
•    At least four  successful experience in project  management 
•    Good computer  skills
•    Self motivator  , having  the ability  to work  with limited supervision
•    Experience in working  with  project  cycle management .

How to apply
If you think  you qualify  for the  position, please send  your  application  letter  together  with  curriculum  vitae, names and contracts  of three  referees to:hr@zoa.ug  in  subject  header: the  position you are  applying for , When  applying  by email  send  only  application letter and  CV.

Deadline:  05 /07 /2013

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Jobs at ZOA International in Uganda - Coordinator Vocational Training Institutes

Job Title: Coordinator  Vocational Training  Institutes
ZOA  is an  International  Non—Governmental  Organization working  in Uganda  since  1998.
Qualifications
•    Degree or Diploma  in Agriculture  Economics , Education , Audit  education  , Development  studies  or  other  relevant  field .
•    At least  3 years  successful  experience  in a  similar  position
•    Extensive  knowledge and experience  in working  in the  vocational  training  sector  and familiar  with  BTVET  policies
Requirements
•    Good  communication , writing  and facilitation  skills  in English  and preferably  a local language of the  West  Nile  sub-region
•    Inventive  , creative  and  enthusiastic   person  (able to develop  the best approach)
•    Good computer  skills
•    Self motivator ,  having  the ability  to work  with  limited  supervision
•    Ability  and  skills  to coordinate  projects  in  communities  that  have  hosted Internally Displaced  People /refugees.


How to apply
If you think  you qualify  for the  position, please send  your  application  letter  together  with  curriculum  vitae, names and contracts  of three  referees to:hr@zoa.ug  in  subject  header: the  position you are  applying for , Whwn  applying  by email  send  only  application letter and  CV.


Deadline:  05 /07 /2013

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