Service Desk Agent Job Vacancy at Wipro in Uganda

Job Title: Service Desk Agent
About this job

Our client Wipro focuses on the IT services & BPO business, and is one of the world's leading software and outsourcing service providers. Wipro is seeking to recruit a result driven and motivated individual for the vacancy above:

Duties and Responsibilities:

    All incidents which are getting logged at Service Desk should be responded within 15 minutes
    All Incidents which are getting logged with MTN IT Shared Services should prioratised properly with proper Impact and Urgency and the same should assign to correct resolver groups.
    All FLR category calls for Uganda and Zambia to be addressed by Service Desk within the given time lines. Target is 80% of the incidents to be closed out of overall eligible calls.
    All E mails which are coming for Incident logging to be logged within 15 minutes and assign it to correct resolver groups. You should revert to user with the reference no in already defined templates.
    Service Desk should intimate support staffs about the calls which are going to violate. Ensure 0% unwanted resolution violations for all the support types.
    All Service Desk staff should be available in SIP all the time except any unavoidable issues like you are working on reports, or in meetings etc. You have to take approval from Service Desk Manager or Service Desk lead to log off from SIP. Please ensure that all calls are getting answered within 5 seconds. All calls which are coming in SIP should be converted as Remedy/E helpline incident and track it till the closure.
    You should be customer oriented while handling any customer complaints. This should reflect in TCSAT feedback from end users (Target should be >90% good or excellent feedbacks)_
    Ensure that Service Desk is having 0 Pending calls which are greater than 1 day.
    If you are giving end to end resolution to end users, ensure that end user is satisfied with the solution what you given. A single incident should not be re-opened by end users.
    Ensure that you are punctual with adherence of your shift timings and break timings. You should be adjustable to handle all the shifts and operational requirements.
    There should not be a single unplanned leaves. If you want any leave plan it and discuss with Service Desk Manager/Service Desk Lead and ensure that you have enough approval available.
    There should not be any escalations about you on end user handling/incident handling etc.
    All the agreed reports to be flashed on time to the defined stake holders before the time lines.
    Need to act as a SD SPOC wherever required and should take the ownership by your own for all the SD related requirements.
    All Major Incidents to be intimated to Major Incident Manager on Immediate basis. All MI Notification to be send to SEA SS Alerts within 15 minutes of Major Incident Raised. All MI Updates you have to gather from MI Manager and send the periodic updates also.
    All planned and unplanned outages to be notified to defined end users on time. You have to take approval from Service Desk Manager /Service Desk analyst before flashing the communication.

Qualifications:

    Bachelors in Information technology, computer Science or a related field
    2 years work experience.
    Effective communication and interpersonal skills
    Willingness to learn and work in teams.


How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.


Deadline: 31st Aug 2012

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Consumer Affairs Manager Job at Uganda Communications Commission in Uganda

Job Title:  MANAGER CONSUMER AFFAIRS

Reports to: Head Competition and Consumer Affairs

Job role: Develop and implement strategies aimed at empowering and protecting consumers in line with Commission objectives.



Key Result Areas

a. Review and implement a framework to empower and protect consumers;

b. Develop and implement a standard consumer complaints reporting and resolution mechanism/system that will be used for:

(i) Logging and routing of complaints received;

(ii) Monitoring and evaluating complaints and actions thereafter; and

(iii) Monitoring and evaluating feedback to customers;

c. Receive, handle and resolve consumer’s complaints and disputes by taking the appropriate action;

d. Enlighten consumers on the procedures of channeling complaints and refer unresolved consumer grievances to designated departments or service providers for further investigation and follow up on the resolutions;

e. Plan and execute outreach programmes to enhance consumer awareness to the public;

f. Initiate and establish collaboration with consumer associations in the implementation of consumer related activities;

g. Monitor compliance by service providers on customer care issues such as consumer contracts and Service Level Agreements;

h. Examine and test consumer systems of operators;

i. Coordinate consumer related functions of the UCC Regional Offices

j. Carry out consumer satisfaction surveys and produce reports for publication; and

k. Monitor performance of the consumer affairs unit and produce consumer service performance reports based on standardized reporting formats namely monthly, quarterly, bi-annually and annually.



Qualifications

· A Bachelors’ degree in Marketing or any relevant field; and

· A Masters degree in Marketing or any relevant field.



Key Skills and Experience

· At least five (5) years experience in handling consumer centric or marketing activities in a large organization, three (3) of which should be at managerial level;

· Strong written and verbal communication skills and ability to establish rapport with consumers;

· Track record of listening and responding to customers’ needs and concerns with ability to anticipate and exceed consumer expectations;

· Hands-on experience in problem-solving and a proven ability to quickly determine answers or solutions; and

· Excellent computer skills and knowledge.


How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

Deadline: 7th Sept 2012

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Payroll Officer Job Vacancy at Uganda Communications Commission in Uganda

Job Title: PAYROLL OFFICER

Reports to: Specialist /Human Resources

Job role: To manage the payroll system based on departmental guidelines.



Key Result Areas

a. Manage the Commission payroll in line with the set financial standards;

b. Prepare pay roll and circulation of pay slips by using HURIS system or related software;

c. Payroll reconciliation on a monthly basis to General ledger and other key accounts;

d. Obtain payroll entries from the HR Office before the 15th of every month;

e. Review supporting documents for processing any  Human Resources payment  through the payroll;

f. Process payment of employee remuneration, incentive and other accrued claims and allowances in line with the provisions in place;

g. To handle staff loans and monthly recovery by collecting the relevant documents and recover on pay roll;

h. Prepare and remit PAYE and NSSF returns and collect receipts after remitting the returns;

i. Prepare for HR external and internal audits; and

j. Maintain UCC payroll and all staff related payments, determine statutory and other deductions (salary advances, NSSF, PAYE). Liaise with the respective statutory bodies, prepare and make statutory returns within relevant deadlines.



Qualifications

· A Bachelors degree (Finance and Accounts); and

· Professional qualification (ACCA, CPA).



Key Skills and Experience

· Two (2) years experience in payroll preparation and monitoring;

· Excellent oral and written communication skills;

· Analytical and  problem –solving  skills;

· Strong interpersonal skills;

· Ability to meet tight deadlines; and

· Ability to work in a team.



How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

Deadline: 7th Sept 2012

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Learning Specialist Jobs Vacancy at Uganda Communications Commission in Uganda

 Job Title: LEARNING AND DEVELOPMENT SPECIALIST

Reports to: Manager Human Resources

Job role: To implement the Commission Human Resource policies and procedures for staff development and monitor the learning and growth strategy to ensure the skills, knowledge and abilities of the workforce meet the current and future Commission and individual needs.



Key Result Areas

a. Formulate and review training and development policies and strategies that will encourage the development and integration of a culture of continuous learning among the staff of the Commission;

b. Align Training and Development goals with Commission’s business strategy to ensure that business objectives are accomplished;

c. Conduct the Training Needs Assessment for staff in liaison with the Heads of Departments/units and as identified in their Performance reports;

d. Spearhead the preparation of the annual Staff Development Training plans and to ensure consistent and fair implementation of training programmes;

e. Manage the Commission’s capacity development programmes to meet organizational needs by coordinating and facilitating approved training programmes;

f. Prepare and monitor staff training budget by tracking the use and flow of funds and verifications of invoices raised in respect of training services;

g. Monitor and evaluate the training programs as per plan by carrying out impact assessment for training programmes already carried out in order to determine if the Commission needs have been met;

h. Implement UCC process of engaging interns from the various higher institutions of learning;

i. Prepare comprehensive and timely reports on staff development programmes and ensure the submission of all reports from staff on return from the various programmes;

j. Work with Human Resources systems in order to plan for activities that will require capacity building and plan for necessary interventions;

k. Spearhead the mentorship and coaching program;

l. Implement induction programmes for new members of staff in line with the UCC HR Manual;

m. Drive the succession development programmes to meet the Commission succession needs; and

n. Attend to any other duties as may be assigned by the Supervisor.



Qualifications

· A Bachelors degree (Human Resources Management, Organizational and or Industrial Psychology, or Business Administration (HR Specialization);

· Postgraduate qualification preferably a in Human Resource Management and development; and

Key Skills and Experience

· Three (3) years experience in Human Resource Management preferably managing a training function in a similar setting;

· Experience in Human Resource Information System; aspects.

· Excellent oral and written communication skills;

· Managerial/ supervisory  and training skills;

· Possession of strategic thinking, analytical and problem–solving  skills;

· Strong interpersonal skills; and

· Ability to meet tight deadlines and work in a team.



How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

Deadline: 7th Sept 2012

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Public Specialist Job at Uganda Communications Commission in Uganda

Job Title: PUBLIC RELATIONS SPECIALIST

Reports to: Head Communications

Job role: To enhance the image of UCC among the various publics.

Key Result Areas

a. Implement and review Public Relations Strategy of the Commission;

b. Provide proactive PR advisory based on research on issues and trends in the industry and economy;

c. Promote and manage the Commission’s Corporate Brand Identity;

d. Develop and manage the Commission’s presence online by maintaining a strong Web based presence and positioning UCC on both the local and international scene and targeting multiple audiences;

e. Arrange and manage the Commission’s corporate events, activities and campaigns and provide protocol services;

f. Implement and review the Corporate Social Responsibility (CSR) Programme activities;

g. Plan and organize hospitality and recreational events in line with the department mission; and

h. Initiate and manage internal communications programmes and activities.

Qualifications

· Bachelor’s degree in Mass Communication, Arts or any related field;

· A Master’s Degree in Media, Public Relations would be an added advantage;



Key Skills and Experience

· Three (3) years experience in Public Relations practice;

· Good knowledge of Computer packages particularly Microsoft Office;

· Effective utilization of online interactive media;

· Proven experience in campaign and events management;

· Demonstrated leadership and administrative skills;

· A team player, who is outgoing and socially apt;

· Ability to communicate to multiple audiences;

· Organized, attentive to detail, and able to work with minimum supervision; and

· Dynamic and able to handle crises and provide solutions.


How to Apply:

Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

Deadline: 7th Sept 2012

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Legal Officer Job Vacancy at Uganda Communications Commission in Uganda

Job title: LEGAL OFFICER

Reports to: Legal Specialist

Job role: To provide support in legal research and analysis assignments, prepare legal or administrative documents and review legislation pertinent to the Legal Department.

Key Result Areas

a. Perform research and analysis of routine legal problems and issues;

b. Assist in the preparation of legal contracts, licenses, MoUs, and other legal papers of a routine nature;

c. Perform preliminary work in the preparation of legal opinions and briefs;

d. Provide support in the preparation of cases for enforcement and court hearings;

e. Conduct investigations and prepare the necessary reports;

f. Ensure easy retrieval of legal opinion files, litigation files, subject files and legal publications; and

g. Any other duties as may be assigned by the Head of Legal Affairs.



Qualifications

· Bachelor’s degree in Law and Diploma in Legal practices; and

· An Enrolled Advocate.



Experience and knowledge

· A minimum of two (2) years experience in legal advising, drafting of legal documents and court work in a reputable organization;

· Experience of working in a relevant Regulatory Authority highly desirable;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs; and

· Good verbal and written communication skills.


How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate

Deadline: 7th Sept 2012

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Jobs at Uganda Communications Commission in Uganda- Legal Compliance Manager

Job title: MANAGER LEGAL COMPLIANCE

Reports to: Head Legal Affairs

Job role: To provide appropriate legal input to licensing, compliance and enforcement in respect of postal and telecommunications frameworks in line with the requisite laws, as well as handle licensing, compliance and enforcement matters together with the relevant departments.

Key Result Areas

a. Provide advice and legal input on licensing and compliance matters to the Commission with particular emphasis on legal aspects of shareholder/partnership arrangements, performance bonds, company profiles, acquisition of interest in existing license holders and all other matters relating to licensing;

b. Prepare and review licenses and in conjunction with the relevant Units, follow up on license implementation following the Commission procedures;

c. Coordinate and participate in all dispute resolution proceedings such as arbitration, Mediation, Reconciliation in respect of licensing, compliance and enforcement;

d. Enforce compliance of the Licensing conditions in line with the provisions of the Act and the Regulations;

e. Investigate any complaint/accusation regarding a licensed operator and follow up with the Operator if necessary while making sure all parties and departments involved are kept up-to-date on the status of any issues;

f. Investigate and in conjunction with the relevant Government Organs take any action against illegal operators in accordance with the Communications Act, Regulations made there under, Policies and Guidelines within the Sector;

g. Represent UCC in Court in respect of enforcement and compliance activities; and

h. Provide input to proposed regulatory frameworks and Guidelines as deemed necessary for the effective regulation of the sector.

Qualifications

· Post Graduate qualification in a Communications field/ Telecommunications or Law;

· Bachelor’s degree in Law and Diploma in Legal practices; and

· Qualified as a Lawyer and an Advocate of the High Court.

Key Skills and Experience

· A minimum of five (5) years experience in legal practice three (3) of which should be at a senior management position;

· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;

· A team player with good negotiation skills; and

· Strong interpersonal skills with a high degree of integrity.


How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate

Deadline:  7th Sept 2012

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Legal Affairs Head Job Vacancy at Uganda Communications Commission in Uganda

Job title: HEAD LEGAL AFFAIRS

Reports to: Director Legal Affairs

Job role: To provide legal and regulatory support and advice to the Commission in accordance with the law for the efficient running of the day to day operations of the Commission.



Key Result Areas

a. Provide legal advice on the day-to-day operations in respect of the Commission’s regulatory role, in line with the existing legislation and general practices;

b. Manage the activities of the Legal Services unit in order to ensure efficiency in legal processes and staff performance within the Legal unit;

c. Review contracts/agreements, licenses and other legal instruments relating to the Commission;

d. Represent the Commission in all litigation and arbitration matters;

e. Liaise with the Finance Department to ensure adequate supervision of the debt collection function;

f. Ensure compliance with and enforcement of relevant laws, regulations, licenses and agreements in respect of licensed operators;

g. Ensure adequate insurance coverage of the Commission’s assets and its other risks as part of UCC’s risk management strategy; and

h. Participate in legislative development processes at national, regional and international levels and advise on policy and regulatory initiatives affecting the sector.



Qualifications

· A Bachelor’s degree in Law;

· A Masters degree in Law;

· A Diploma in Legal practice;

· Should be an Enrolled Advocate; and

· Possession of relevant professional qualifications will be an added advantage.



Key Skills and Experience

· A minimum of eight (8) years experience in the legal practice three (3) of which should be at a senior management position;

· Experience and knowledge of regulatory matters in communications, broadcasting and postal sub sectors is essential;

· Strong interpersonal and team working skills with ability to easily coordinate with the relevant enforcement organs;

· A team player with good negotiation skills; and

· Strong interpersonal skills with a high degree of integrity.

How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.

Deadline: 7th Sept 2012

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Uganda Communications Commission Jobs in Uganda

Job Title: INFORMATION SYSTEMS OFFICER – BUSINESS INTELLIGENCE

Reports to: Information Systems Specialist

Job role: To support business decision-making by supporting various programs by way of providing an IT reporting system that feeds into various decision making processes within UCC.

Key Result Areas

a. Promote the use of Business Intelligence (BI) tools and concepts across the Commission and contribute to the organization’s Business Intelligence strategy by developing, implementing and maintaining test strategies and plans;

b. Maintain, the ERP database as well as optimize data for easy effective and efficient access;

c. Provide support and expertise to the user community within UCC to assist them to better utilize Navision Database;

d. Work with project lead and business users to gather requirements, conduct analysis and prioritize requests;

e. Translate project requirements into functional and non-functional specifications for BI reports and applications and work with internal resources during development phases to ensure appropriate knowledge transfer;

f. Translate project requirements into functional and non-functional specifications for Navision Reports;

g. Design and implement multi-dimensional models, including the construction of Data View, Dimensions, and Cubes while adhering to enforced development methodologies;

h. Design and implement reporting applications including (but not limited to) BI dashboards, reporting cubes and static reports;

i. Convert existing reporting tools to a standardized reporting infrastructure using SQL and Microsoft products;

j. Design and develop new customizations as required on the current ERP and test and implement customizable objects in Navision to meet standard expectations;

k. Train existing New users on the Financial Accounting package of Dynamics Navision;

l. Perform Database Tuning on the SQL 2005/2008;

m. Design and implement the data loading (ETL) and publishing processes within the DW/BI environment;

n. Assist in the development of database and development standards by providing business and technical knowledge and expertise on Organization’s core source systems with emphasis on sourcing of data;

o. Participate in data governance for Organization’s core source systems to ensure reporting requirements can be met ensuring the development and documentation of business and technical meta data;

p. Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling; and

q. Ensure a focus on information/data quality by developing and publishing enterprise data standards such as a common business vocabulary, naming conventions, data standards, transformation rules and related enterprise consistency specifications.



Qualifications

· Bachelor’s Degree in Information Systems, IT, Computer Science or related field;

· MCITP SQL Server 2005/2008 Business Intelligence Developer and Installation and Maintenance; and

· MCITP MS Dynamics Navision.



Key Skills and Experience

· Demonstrate at least two (2) years experience in implementing ERP and BI solutions for medium and large enterprise organizations;

· Expertise in the design, construction and management of Data Warehouse and Business Intelligence solutions using SQL Server 2005 and in report design using RDL;

· Expertise  in MS Dynamics Navision Financials support and Trade and Inventory support;

· Expertise in Microsoft Packages Installations and Configurations;

· Ability to perform system analysis and design using standard tools;

· Ability to design, document, test and implement processes;

· Experience with Microsoft Dynamics Navision C-Side scripting and Report Development;

· Software development experience on .net frame work or Java

· Should possess skills in Microsoft SQL Server 2005/2008 and Microsoft Dynamics, including.

o SQL Server Integrated Services (SSIS)

o SQL Server Database Services (SSDS)

o SQL Server Analysis Services (SSAS)

o SQL Server Reporting Services (SSRS)

o SQL Server Management Studio Task Management

o SQL Server Management Studio Performance tuning and monitoring

o Financial Management Accounting support

o Trade and Inventory support

o System Administration with Dynamics

o MS Installation and Configuration

o Development with Dynamics Navision

· Knowledge of any of the following would be advantageous:

o MS Visual Studio;

o MS SharePoint;

o MS Office tools

o MS Installation and Configuration

How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.


Deadline: 7th Sept 2012

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Jobs at Uganda Communications Commission (UCC) in Uganda

Job Title:MANAGER EXPENDITURE

Reports to: Head, Financial and Management Accounting

Job role: Develop, maintain, update and implement the Commission’s  expenditure accounting system in line with the financial policies and regulations of the Commission.



Key Result Areas

a. Control cost effectiveness and provide advice on Value for Money of operations; Control of money transfers and of costs efficiency; Monitor trends of expenditure growth or decline;

b. Liaise with external auditors during statutory audit and prepare answers to audit queries on expenditure raised by the Audit;

c. Monitor the effectiveness of internal financial control systems and procedures relating to payments in accordance with the Laws and Financial regulations;

d. Responsible for the provision of cash flow forecasts to ensure the effective management of the Commission’s cash position in conjunction with its capital expenditure program and the day to day operating budget requirements;

e. Develop and maintain a system for handling all suppliers’ invoices, demand/ fee notes and cheque payment;

f. Liaise with Procurement Unit and ensure adequate documentation on all payments;

g. Initiate all cheque payments and settle all financial obligations of the Commission;

h. Reconcile all creditors’ accounts and negotiate with suppliers in financial matters and re-schedule payments to suppliers;

i. Maintain the Commission’s fixed asset register, making fixed asset additions when new assets are acquired and adjusting the register when disposals are made;

j. Monitor the stores function and review  stock counts; and

k. Advise on financial policies (e.g. travel, expense, authorization) for the Commission and prepare Management papers for management meetings.



Qualifications

· Bachelors Degree in Accounting, Finance, Commerce or equivalent;

· Professional qualification (e.g. ACCA, CA, CPA, etc); and

· Masters Degree in Accounting, Finance or Business Administration is an added advantage.



Key Skills and Experience

· Minimum of five (5) years accounting experience in a large organization;

· Analytical skills and ability to pay attention to detail, identify and analyze critical financial  issues; and

· Excellent communication and inter-personal skills.



How to Apply:
Interested candidates should submit applications indicating their telephone and e-mail addresses accompanied with the following documents:

1. Detailed Curriculum Vitae (CV) indicating two professional and one character referees. Members of Uganda Communications Commission shall not be accepted as referees.


2. Copies of certificates, testimonials, cited in the CV.


Applications should be submitted to the following address NOT LATER THAN 5.00 pm on 7th September 2012 to:


The Director, Human Resource and Administration,

Uganda Communications Commission,

2nd Floor, UCC House

Plot 42-44 Spring Road, Bugolobi,

P. O. Box 7376,

KAMPALA


Only short listed applicants will be notified. Any form of canvassing will automatically lead to disqualification of a candidate.


Deadline: 7th Sept 2012

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