Credit Officer(s) Jobs Vacancy at SolarNow in Uganda

Job Title: Credit Officer(s)

SolarNow credit officers work from 1-2 franchised locations in district capitals; the job requires intensive travelling to clients in rural areas. Performance based remuneration.

Responsibilities: Doing credit assessments of potential clients and management of outstanding credit portfolio, in partnership with the Franchisee.

Qualifications:

• Hard working, independent and self-motivating attitude;                                        
•  Bachelor degree of a recognized university;                                                                                                                                           
• Minimum 2 years experience, preferably in a financial institution.

How to Apply:
Eligible candidates send their CV and letter (no other attachments) before February 21 to hr@solarnow.eu


Deadline: 21st Feb 2013

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Sales Person(s) Job Vacancy at SolarNow in Uganda

Job Title: Sales Person(s)

SolarNow sales persons work from headquarters or franchised locations in district capitals; the job requires intensive travelling to clients in rural areas.

Responsibilities: Selling of SolarNow products; communication with clients.

Qualifications:                                                                                                                           

• High level of common sense, multilingual and excellent people skills;                                          Proven affinity with the product;                                                                                                
• Bachelor degree of a recognized university;                                                                          
• Minimum 2 years experience, preferably in sales.

How to Apply:
Eligible candidates send their CV and letter (no other attachments) before February 21 to hr@solarnow.eu


Deadline: 21st Feb 2013

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Project Manager Job Vacancy at UNDP in Uganda

Job Title: PROJECT MANAGER, NORTHERN UGANDA PROGRAMME (OPEN TO UGANDA NATIONALS ONLY)
Location :     Kampala, UGANDA
Application Deadline :    04-Feb-13
Type of Contract :    Service Contract
Post Level :    SB-4
Languages Required :
   
Starting Date :
(date when the selected candidate is expected to start)    01-Mar-2013
Duration of Initial Contract :    1 Year (full time)

Background
The Government of Uganda launched a Peace Recovery and Development Plan (PRDP) which commenced implementation in July 2009 and now in a second phase running until June 2015. The main objective of PRDP2 is to complete the post-conflict recovery process; to strengthen the foundation for development in Northern Uganda; and to narrow the gap between Northern Uganda and the national average level of all socio-economic indicators. In this context, and building on previous UNDP engagements in Northern Uganda, UNDP will have interventions to support the implementation of PRDP2. The interventions will take place in the three regions of Karamoja, Acholi and Lango. With Support from BCPR, a draft Northern Uganda Programme has been developed. The proposed Northern Uganda Programme will adopt an integrated, holistic and area-based approach. UNDP Uganda has designed a Project Initiation Plan (PIP) to support the finalization of the Northern Uganda Programme document for UNDP support and have implementation started. Services of a Programme Manager is required  to oversee and coordinate the implementation of the Project Initiation Plan.  Under the guidance and supervision of the Team Leader Crisis Prevention and Recovery Unit (CPR) with overall reporting to the Country Director, the Programme Manager (PM) will provide programmatic and administrative support for the smooth implementation CPR projects and programmes in accordance with UNDP rules and regulations.  He/She will be based at the UNDP CPR unit with regular field travel to project sites in Acholi, Lango and Karamoja.

Duties and Responsibilities
Provides strategic leadership to programme implementation;

    Performs programme management functions in support of the national Implementing Partners and UNDP;
    Ensures the provision of effective technical assistance to project implementation;
    Provides innovative and proactive liaison and coordination services to project steering, implementation and dissemination;
    Facilitation of knowledge building and knowledge sharing.
    Provides Strategic Leadership to Project Implementation, focusing on achievement of the following key results:
    Quality assistance to the Government and national implementing institutions in the identification/design/preparation of activities that support consolidation of recovery efforts in Northern Uganda.
    Synergies between programme components as well as the experiences from participating Development Partners (donors) brought to bear in project implementation.
    Performs Project Management functions in support of the implementing partners and UNDP focusing on achievement of the following key results:
    Implementing institutions assisted in developing results-based Annual Work Plans that clearly set out the quarterly and output targets, indicators, activities, resource requirements, and budget;
    Timely disbursement and reporting on funds;
    Effective supervision and guidance to project personnel in ensuring effective programme implementation;
    Support to national implementing partners in the coordination of activities to ensure their efficient and effective contribution to programme outcomes;
    Implementation of a comprehensive Monitoring and Evaluation system for the programme  and regular monitoring of activities;
    Sharing information regularly on the progress of project implementation, and any relevant issues, including the updating of project monitoring and issue logs;
    Management of financial and human resources according to UNDP rules and regulations for national implementation;
    Preparation of quarterly progress reports detailing progress against the output targets, and the activities undertaken in support of these;
    Timely periodic reports: quarterly, annual and as and when required. Provide regular financial reports to UNDP and Irish Aid; and
    At the end of each year and the end of the assignment, prepare and provide a comprehensive final report on the activities of the project, including accounting for all the disbursements, and financial audits that will be undertaken under the project for presentation to the cost-sharing partners.
    Ensures the provision of effective technical assistance to project implementation, focusing on achievement of the following key results
    Ongoing support and advice to activities that consolidate recovery and development in Acholi, Lango and Karamoja Sub region, and coordination of the provision of such advice through project resources
    First port of call for the implementing partners, whether through provision of direct technical assistance or identification and facilitation of alternative support options;
    Backstopping of experts providing technical assistance to the implementing partners.
    Provides innovative and proactive liaison and coordination services to project steering, implementation and dissemination, focusing on the achievement of following key results:
    Stakeholders appraised of project progress through regular updates;
    Inter-linkages between constituent components of the programme actively promoted;
    Coordination with donors and other development partners on all elements necessary for successful implementation of the programme;
    Coordination with any other initiatives related to the consolidation of Northern Uganda programme and
    Communication strategy developed and implemented to ensure that programme results are known and understood by a wide constituency.
    Ensure facilitation of knowledge building and knowledge sharing within the different implementing partners as well as UNDP focusing on achievement of the following results:
    Identifying and codifying good practices globally and regionally for consideration in recovery programmes;
    Ensuring effective linkages with other (development) partners through for example preparing succinct briefings and concept notes to the Development Partners’ Consultative Forum, promoting and providing updates to inform UNDP representation in the Northern Uganda donor Group meetings, representing UNDP at the technical level meetings;
    Synthesis of lessons learnt and best practices in Uganda; and
    Sound contributions to the recovery,  Crisis prevention community of practice in UNDP and effective usage of this community for support to the efforts in Uganda.

Competencies

    Well proven analytical and writing skills
    Ability to work in multi-disciplinary teams
    Ability to multi-task
    Ability to travel to project sites as required
    Knowledge of the UN system will be an added advantage

Required Skills and Experience
Education:   

    Masters Degree in Business administration, Social sciences, Economics or International Development, or any other field related to recovery programming, peace building and project management.

Experience:   

    Over five years of increasingly responsible development experience with good knowledge of crisis prevention and recovery issues in Uganda and/or in  Sub-Saharan Africa region;
    At least 5 years of relevant experience at the national or international level in providing management advisory services and hands-on experience in design, monitoring and evaluation of recovery and development projects.
    Experience in the use of computers and office software packages and handling of web based management systems.
    Good knowledge of development issues in conflict and post conflict settings;  experience managing multi stakeholder programme development process including coordination, developing working partnerships and learning processes
    Working in an international development agencies
    Experience in conflict analysis and peace building
    Strong background in project planning and management;
    Demonstrated abilities and contributions to policy and guideline formulation, resource mobilization, team leadership and management; 
    Experience in establishing inter-organizational networks and partnerships at the operational level;

Language Requirements:  

    Fluency in English



How to Apply:
http://jobs.undp.org/cj_view_job.cfm?cur_job_id=35158


Deadline: 4th Feb 2013

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Human Resources Assistant Job Vacancy at University Research Co in Uganda

Job Title: Human Resources Assistant

University Research Co.


Job Description:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new five-year cooperative agreement awarded to University Research Co., LLC and is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country, Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries. USAID ASSIST will align evidence-based interventions in technical content areas such as maternal, newborn and child health, HIV/AIDS, OVC and health workforce – with evidence-based approaches to strengthen and improve systems.

URC is seeking dynamic and qualified individuals to fill the following positions at their Kampala Uganda office on one year renewable contracts:

Human Resources Assistant

Duties:

Assist the FAM in developing and managing staff contracts, files, and payroll processes
Ensure adherence to local labor laws and practices and support staff enrollment in local benefit plans as appropriate
Serve as primary contact person for staff to ensure HR support is provided
Coordinate recruitment process by advertising vacancies, collecting CVs, screening candidates, and setting up interviews for selected applicants
Support the orientation of new employees and ensure that the human resource policies and the employee benefit package are well understood by all staff, providing guidance as necessary
Prepares requests for consultants and individual contractors, ensuring receipt of all necessary documents and preparing and maintaining the checklists and files.
Ensure all staff submit their timesheets in time for approval by the Chief of Party
Track and record staff vacation and sick leave
Coordinate the six-monthly staff appraisal and evaluation process, including ensuring the availability of appraisal forms and schedules
Coordinate the performance review process for all staff.
Establish and maintain the project/personnel paper and electronic files. Keep files in an organized, orderly manner so that records can be referred to and deciphered clearly in the event of an audit or need for historical information;
Maintain confidentiality in dealing with all personnel matters, as appropriate
Coordinates actions related to the separation of staff members
Scan vouchers for all monthly field reports and file them in the server accordingly
Assist with preparation and logistical support for workshops, meetings and seminars as requested;
Any other duties as assigned by your supervisor

Qualifications:

Bachelor degree in Human Resource Management, Business Administration, or a related field;
At least 2 years of work experience in similar position;
Proficient in MS Office;
Excellent written and oral communication skills;
Excellent interpersonal skills and team building skills;
Strong customer service orientation;
Ability to prioritize tasks, meet deadlines and work in multicultural environment.
Familiarity with USAID regulations is desired.


How to apply:
Qualified applicants must submit all documents to URC/ASSIST by close of business day January 25, 2013. Please send your CV, photocopies of certificates and testimonials as well as names and contact information for 3 professional references to the following address or e-mail: P.O Box 28745 Kampala, ASSISTugandarecruitment@urc-chs.com . While we thank all applicants for showing interest, only short listed candidates will be contacted for interviews.


Deadline: 25th Jan 2013

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Quality Improvement Officer Job at University Research Co in Uganda

Job Title : Quality Improvement Officer - PHFS

University Research Co.
Closing date: 25 Jan 2013



Job Description:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new five-year cooperative agreement awarded to University Research Co., LLC and is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country, Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries. USAID ASSIST will align evidence-based interventions in technical content areas such as maternal, newborn and child health, HIV/AIDS, OVC and health workforce – with evidence-based approaches to strengthen and improve systems.

URC is seeking dynamic and qualified individuals to fill the following positions at their Kampala Uganda office on one year renewable contracts:

Quality Improvement Officer – PHFS

The Partnership for HIV-Free Survival (PHFS), with PEPFAR NACS Acceleration Fund support and under the umbrella of the PMTCT/PEDS IATT Child Survival Working Group, aims to support country-led implementation of interventions that will improve maternal health and HIV-free survival of their infants.

Duties:

Work with the ASSIST QI advisor and MOH to support the integration of QI into the National Nutrition, Assessment, Counseling (NACs)
Work with the MOH to support Implementing Partners roll out the Partnership for HIV free survival in 6 districts of Jinja, Namutumba, Manafwa, Tororo, Ntungamo and Kisoro.
Work with the QI advisors to build capacity of the district teams use QI approach to support facility QI teams improve interventions to prevent mother to child transmission of HIV.
Support facility QI teams to identify gaps in provision of Nutrition and PMTCT services , regularly collect and use data to improve linkage of HIV positive mothers and exposed babies to HIV chronic care
Prepare materials for training both at the facility, and district level.
On a regular basis conduct peer to peer learning sessions for the facility teams under the partnership for HIV free survival.
Write reports on the implementation of the partnership

Qualifications:

Diploma in midwifery. A Degree in Nursing is an added advantage.
Minimum of two (2) years of experience working in Maternal newborn health especially Prevention of mother to child transmission of HIV programs.
Knowledge of Quality Improvement approaches is strongly desired.
Excellent writing and verbal communication skills and experience working with other implementing partners
Good analytical skills
Willingness to travel and spend over 50% of their time in the field
Familiarity with USAID regulations is desired.


How to apply:

Application Process: Qualified applicants must submit all documents to URC/ASSIST by close of business day January 25, 2013. Please send your CV, photocopies of certificates and testimonials as well as names and contact information for 3 professional references to the following address or e-mail: P.O Box 28745 Kampala, ASSISTugandarecruitment@urc-chs.com . While we thank all applicants for showing interest, only short listed candidates will be contacted for interviews.


Deadline: 25th Jan 2013

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Jobs at University Research Co in Uganda- Quality Improvement Officer HIV

Job Title: Quality Improvement Officer - HIV

 University Research Co.
Closing date: 25 Jan 2013


Job Description:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new five-year cooperative agreement awarded to University Research Co., LLC and is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country, Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries. USAID ASSIST will align evidence-based interventions in technical content areas such as maternal, newborn and child health, HIV/AIDS, OVC and health workforce – with evidence-based approaches to strengthen and improve systems.

URC is seeking dynamic and qualified individuals to fill the following positions at their Kampala Uganda office on one year renewable contracts:

Quality Improvement Officer – HIV

Duties:

    Develop timely work plans and budgets for activities to support USAID partners to use quality improvement methodologies to improve HIV care
    Efficiently coordinate the implementation of activities to support USAID partners to improve care for people with HIV
    Manage a quality improvement collaborative of 10 – 15 sites to improve care for people with HIV, including conducting peer learning sessions and site coaching.
    Regular report writing including progress reports, and success stories
    Support site and district quality improvement teams conduct monthly data collection, analysis, use and reporting
    Develop and update materials for trainings, learning sessions and coaching visits

Qualifications:

    Degree in Medical field
    Minimum of two (2) years’ HIV/TB clinical experience
    Public health experience and familiarity with quality improvement methodologies is desired
    Excellent writing and verbal communication skills and experience working with other implementing partners
    Good analytical skills
    Willingness to travel and spend over 50% of their time in the field
    Familiarity with USAID regulations is desired.



How to apply:
Application Process: Qualified applicants must submit all documents to URC/ASSIST by close of business day January 25, 2013. Please send your CV, photocopies of certificates and testimonials as well as names and contact information for 3 professional references to the following address or e-mail: P.O Box 28745 Kampala, ASSISTugandarecruitment@urc-chs.com . While we thank all applicants for showing interest, only short listed candidates will be contacted for interviews.


Deadline: 25th Jan 2013

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Jobs at University Research Co in Uganda- Quality Improvement Officer

Job Title: Quality Improvement Officer - Health Workforce (HWF) and Medicines Management

University Research Co.
Closing date: 25 Jan 2013


Job Description:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new five-year cooperative agreement awarded to University Research Co., LLC and is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country, Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries. USAID ASSIST will align evidence-based interventions in technical content areas such as maternal, newborn and child health, HIV/AIDS, OVC and health workforce – with evidence-based approaches to strengthen and improve systems.

URC is seeking dynamic and qualified individuals to fill the following positions at their Kampala Uganda office on one year renewable contracts:

Quality Improvement Officer – Health Workforce (HWF) and Medicines Management

This person will work with the USAID ASSIST country team to support the implementation health work force development and performance improvement and to also improve presence of HIV and TB medicines at health units through addressing gaps in HIV and TB medicines management in selected districts in Uganda. S/he will actively support other USAID ASSIST staff members to acquire competencies in performance improvement in addition to supporting health unit based health workers.

Duties:

Work with the USAID ASSIST health work force team to plan and carry out the implementation of activities to improve the performance of health workers using collaborative quality improvement approach.
Work with the USAID ASSIST medicines management team to plan and carry out implementation of activities to improve HIV and TB medicines management.
Support other USAID ASSIST staff members to acquire competencies in performance improvement of health work force.
Work with the Ministry of Health and other implementing partners to execute plans of institutionalizing quality improvement
Efficiently organize and carry out coaching visits to district teams to improve their ability to identify and solve problems in HWF performance and medicines management service delivery and learning sessions for teams to share and learn
Support QI teams to conduct monthly data collection, analysis, use and reporting
Support QI teams to synthesis and document quality improvement efforts
Organize and participate in partners meetings in the region of operation
Participate in the development of materials for trainings, learning sessions, harvest meetings and coaching visits
Prepare biweekly, quarterly and annual reports and update the technical team on the progress of quality improvement in HWF services
Liaise with the Knowledge management team to document success stories about the improvement interventions

Qualifications:

Degree in Social work, or Health or related field or equivalent experience in health work force performance improvement and medicines management
Minimum of two (2) years of experience related to health work force development and medicines management
Knowledge of Quality improvement approaches is strongly desired
Excellent writing and verbal communication skills and experience working with other implementing partners
Good analytical skills
Willingness to travel and spend over 50% of their time in the field
Familiarity with USAID regulations is desired.
How to apply:


How to Apply:
Qualified applicants must submit all documents to URC/ASSIST by close of business day January 25, 2013. Please send your CV, photocopies of certificates and testimonials as well as names and contact information for 3 professional references to the following address or e-mail: P.O Box 28745 Kampala, ASSISTugandarecruitment@urc-chs.com. While we thank all applicants for showing interest, only short listed candidates will be contacted for interviews.


Deadline: 25th Jan 2013

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Monitoring and Evaluation Assistant Job at University Research Co in Uganda

Job Title: Monitoring and Evaluation Assistant

University Research Co.
Closing date: 25 Jan 2013


Job Description:

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is a new five-year cooperative agreement awarded to University Research Co., LLC and is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country, Ministries of Health, USAID country missions, and cooperating agencies. The new project carries on the work of the USAID Health Care Improvement Project in global advocacy, development, and promotion of cost-effective methods to design and improve health care services and systems in low- and middle-income countries. USAID ASSIST will align evidence-based interventions in technical content areas such as maternal, newborn and child health, HIV/AIDS, OVC and health workforce – with evidence-based approaches to strengthen and improve systems.

URC is seeking dynamic and qualified individuals to fill the following positions at their Kampala Uganda office on one year renewable contracts:

Monitoring and Evaluation Assistant

Duties:

    Participate in strengthening existing M&E system for the ASSIST project.
    Support in preparing bi-weekly, monthly, quarterly, semi-annual and annual programmatic performance reports.
    Entering all M&E relevant reports into the online systems.
    Preparing and sorting received documents and identifying forms that need to be entered.
    Ensuring accuracy of entered data and comparing it with the existing filing system to make sure all records are consistent and aligned.
    Support in the review and checking of QI data generated being in line with the M&E reporting requirements. Support the analysis of data in line with the M&E framework.
    Provide guidance and support to QI advisors in the development and implementation of monitoring tools, which will include, but not be limited to, data collection, analysis and reporting on program indicators;
    Participate in the training of ASSIST staff in monitoring of activities based on indicators and targets set out in the PMP;
    Support the coordination and execution of events in the department such as, organizational project learning by developing, collecting and disseminating relevant information on monitoring, evaluation and research.
    Other Monitoring and Evaluation functions as needed.

Qualifications:

    Bachelor degree (preferred) in Statistics, Development studies, social studies or its equivalent experience with a formal qualification of monitoring and evaluation.
    Minimum of at least three (3) years of experience in design and implementation of monitoring, evaluation and research
    Advanced computer skills in Excel, Word processing, Database management, SPSS or other statistical packages
    Excellent writing and verbal communication skills.
    Good strategic and analytical thinking and ability to interpret public health and epidemiological data
    Familiarity with USAID regulations is desired.


How to apply:

Application Process: Qualified applicants must submit all documents to URC/ASSIST by close of business day January 25, 2013. Please send your CV, photocopies of certificates and testimonials as well as names and contact information for 3 professional references to the following address or e-mail: P.O Box 28745 Kampala, ASSISTugandarecruitment@urc-chs.com . While we thank all applicants for showing interest, only short listed candidates will be contacted for interviews.


Deadline: 25th Jan 2013

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Infrastructure Architect Job Vacancy at Wipro in Uganda

Job Title: Infrastructure Architect

About this job

Our client Wipro focuses on the IT services & BPO business, and is one of the world's leading software and outsourcing service providers. Wipro is seeking to recruit a result driven and motivated individual for the vacancy above:

Objective:

The role will provide a Technical Authority across IT Infrastructure both in the ( for example India/US/UK and with a Global remit.)

The Technical Architect will act as the Technical Authority:
• Overseeing cross functional designs, implementation and approve compliance with or variance from the standard.
• Ensuring that there are robust and repeatable solutions to deliver our business objectives strategy around the world.
• Defining the standard building blocks of infrastructure.
• Provide technical roadmaps and technical guidance.

Duties and Responsibilities:

Skills & Competencies:-

    Proven skills in solutioning and designing architectures across the whole IT stack
    Proven track record of delivery in a variety of Technical Architecture roles
    Experience of working for an organisation in the IT services or consultancy arena
    Be an expert in one or more of the following Infrastructure / Data Centre / Networks / Storage Workplace / Identity / Sharepoint / Unified Comms / Disaster Recovery / Collaboration / Virtualisation / Sustainability (Greener IT) / Security Technology arenas.
    Involvement in presentations to senior management levels with both the business and Infrastructure team.
    Good analytical skills and an ability to define and articulate the precise nature of any given situation appropriately to the target audience whether technical or non technical
    Candidate Profile

Specific Technical skills

    Candidates should specialise in one or more of the following areas:
    Data Centre Transformation: Architecture, discovery, design and data migration activities using disciplines such as Virtualisation, Asset Management, Systems, Networks and Storage, Service Management and Automation with products including VMware, Oracle, Citrix, AIX, Linux, SQL Server, Windows, PlateSpin
    Storage: Consolidation & Virtualisation, Data Migration and Data Protection with products including HP StorageWorks Disk Arrays (XP24000 and EVA Family), EMC Disk Arrays (Symmetrix and Clarion), Hitachi Disk Arrays (USP and AMS) and IBM Disk Arrays (DS series), Brocade and Cisco networking products, and Symantec, EMC and CommVault Backup/Recovery solutions.
    Virtual Desktop Infrastructure: Architecture, design and implementation with products including Citrix XenDesktop and VMware View, hypervisor technologies (Citrix XenServer, Hyper-V, VMware) and application virtualisation technologies (Citrix XenApp, App-V and VMware ThinApp).
    SharePoint: Architecture, discovery, design and data migration activities with Microsoft SharePoint and associated technologies including Windows Server, Active Directory, Exchange, Forefront, SQL Server, IIS, load balancers and firewalls. Experience of migration from competitive portal and collaboration products is an advantage
    Security: Integration of different products to provide solutions to customer problems including governance and compliance, identity and access management, and security management. Member of the Institute of Information Security Professionals (M.Inst.ISP) is preferable

Qualifications:

    Presence and credibility in front of customers, with the gravitas to work effectively with representatives from our customers' technical and business teams at all levels
    Customer relationship development and influencing skills.
    Strong communication skills at all levels (verbal, written, presentation).
    Ability to work under pressure and remain decisive.
    Ability to appraise and quality assure the work produced by others.
    The ability to identify new potential business opportunities within the customer’s organisation.
    The ability to effectively communicate technical issues to a non technical audience.

Desirable:
• Experienced in a similar role
• Experience working in ( Telecom/Health care/Banking)



How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.



Deadline: 8th Feb 2013

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Program Manager Job Vacancy at Wipro in Uganda

Job Title: Program Manager


About this job

Our client Wipro focuses on the IT services & BPO business, and is one of the world's leading software and outsourcing service providers. Wipro is seeking to recruit a result driven and motivated individual for the vacancy above:

Summary:

The individual will be required to run Data Center operations for Telco which is spread across multiple countries in Africa. He will be required to map to the CIO and his next level in terms of stakeholder management. He will be responsible to integrate and expand the operations over a period of time by building teams. Having prior experience of working in an IT services company and dealing with Indian teams, teams from local regions in Africa will be an added advantage.

Duties and Responsibilities:

    Manage an existing engagement comprising of inter-related projects to deliver specific business objective
    Manage a large team spread across multiple OPCOs including stakeholder management across these OpCos
    Program Management: Setting a clear Vision for the Operations team & excellent rigor in tracking service metrics, communication and closure of actionable from time to time. Project Management of implementation and Operations projects.
    Customer satisfaction: Track transaction CSAT ( END USER LEVEL) and Perception CSAT ( BUSINESS LEVEL)
    Service Management of Telecom Services end to end from an ETOM/TOGAF framework perspective
    Delivery of Infrastructure Services based on ITIL V3 framework covering Service desk , End user management and Data center domains – ( Wintel, Unix, Storage,  Backup, Network, Security, Database and Middleware towers). Should have experience in managing Data Centers especially in large Telco’s where-in the Data Centers host the range of applications including OSS/BSS applications for the Telco
    Able to identify, track and mitigate risk – Operational / Technical / Program related
    Financial Governance: Track and improve on Cost of Delivery & Maximize on new business opportunities within the account and develop plans for penetration of Wipro Services and increase share of wallet

Skill & competencies:

    Would require high degree of customer interaction and Stakeholder Management.
    Being able to work with cross functional teams, varied suppliers and business teams
    Be able to make effective presentations at an Operational / Steering committee level
    Strong aptitude for delivery processes, People management Skills, Strong Technology orientation & highly process oriented.
    Certified Stanford Program Manager or PMP or equivalent / ITIL V3 certified - preferred.
    Excellent written and oral communication

Qualifications:

    12 – 15 years of Industry experience
    Domain experience in one / multiple domains
    Expertise with program planning and tracking tools like MS Project/Clarity



How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.



Deadline: 6th Feb 2013

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