Engineer Jobs at Alcatel-Lucent in Uganda

Job Title:

Field Network Service Restoration Engineer

About this job

Our client Alcatel- lucent is a global telecommunications equipment corporation seeking to recruit result driven and motivated individuals for the vacancy above.

Mission

    Provide 24/7/365 complex incident management and network (outage)and service restoration.
    Manage end-to-end resolution of all network outage. (GSM, transmission WCDMA etc)
    Manage Root Cause Analysis (RCA) for network outages.

Key responsibilities & key performance indicators (KPIs).

• Define the “resolution scripts” per customer for the Network Analyst.

• Drive complex outage from a technical side and restore the services in synchronization with the customer, partners and Technical Support Operations.

• Play the role of Technical Outage Manager, if required, to ensure effective coordination of resources involved in trouble resolution.

• Resolve incidents within defined time periods and escalate unresolved incidents to Technical Support Operations, Outside Equipment Manufacturer (OEM), third-party providers, etc.

• Ensure successful implementation of permanent fixes in the network by creating emergency Requests For Change (RFC) according to customer-defined procedures. If appropriate, participate on FRC review boards in order to approve planned activity.

• Provide ongoing support to Network Analysis with respect to refresher training; training on new features or technologies; lessons learned, expert trouble-shooting advice.

• Based on business need with appropriate Delegation of Authority, act as a “Shift Manager” to supervise Network Analysts during their shifts.

• Assume the role of “Outage Manager” when critical incidents happen in Customer Network.


Qualifications


• University degree in Engineering, Telecommunication, Computer Science, or equivalent in the technical or Business fields.

• Ability to articulate technical issues to a detailed level.

• Customer business understanding.

• Customer service orientation.

• Product knowledge.

• Services mindset.


KPIs:

1. Actionable alarms acknowledged within 15 minutes.

2. First call resolution rates.

3. Incidents not assigned or unresolved within SLA.

4. Mean Time to Recovery (MTTR) for Severity1/Severity2 incidents.

5. Ticket backlogs.

6. Reduction in repeat failures.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to alcateljobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Deadline: 19th July 2012

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Jobs at Hebrew Immigrant Aid Society in Uganda

Job Title: Psychosocial Program Manager One (1) Position, Kampala
Closing Date: Wednesday, 11 July 2012

Vacancy Description

Job Description and required qualifications

(Important Note - Position open to East Africans)

Under the supervision of the Head of Office, the incumbent will perform the following functions:

    Direct office operations with regard to psychosocial assistance;
    Facilitate the establishment of a coordinated multi-sectoral psychosocial office and a psychosocial response strategy;
    Provide counseling services and other short term therapeutic services to refugees at heightened risk referred to office;
    Conduct Best Interest Assessments/Determinations and conduct determination of family composition interviews;
    Conduct psychosocial/mental state assessments and prepare related reports; assess refugees in need of psychiatric care, refer those in need to a psychiatrist and monitor progress;
    Conduct home visits to assess individual psychosocial needs;
    Facilitate internal and external capacity building activities;
    Ensure up to date record keeping including case preparation, keeping continuous counseling notes and daily records
    Prepare periodic reports and collect, analyze and compile psychosocial services data;
    Provide support to caseworkers in the tracking of individual cases, updating status, and maintaining client database etc.;
    Provide direct services to children in the children therapy center
    Provide supervision for all activities to be carried out by counseling psychologists, social workers and refugee incentives workers at field sites.
    To attend monthly debriefing and supervision sessions
    Incorporate a child protection policy into the Standard Operating Procedures of the child therapy center and ensure its adherence by all staff members
    Perform other duties as required.

    Education: AMinimum of Master's degree in Counseling Psychology.

    Skills and competencies
    Computer literacy a must with strong knowledge of ACCESS, EXCEL and WORD
    Ideal candidate should have a keen awareness and a good knowledge of psychosocial issues and the complexities of working on these issues with a refugee population.
    Excellent report writing skills and proven ability to conduct psychological assessments;
    Experience in planning and implementing psychosocial project activities
    Group facilitation skills and experience
    At least one year of training experience
    Experience in project management in an NGO setting
    Diplomacy and assertiveness
    Ability to confront and discuss sensitive issues with respect and confidentiality

    Experience
    No less than three years job experience in trauma counseling, preferably in the NGO sector. Knowledge of refugee protection and assistance a plus.

    Languages

    Proficiency in English. Working knowledge of Swahili and/French an added advantage

How to apply:

How to apply Please send a cover letter and resume to recruitment.hiaskenya@gmail.com Indicate Vacancy Notice No HRTK/UG/PPM/06/12 in the subject line. Important: Only shortlisted candidates will be contacted. Canvassing will lead to immediate disqualification. Late applications will not be considered


Deadline: 11th July 2012

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Physics Technician Jobs at Kyambogo University in Uganda

Job Title: Assistant Technician,Physics (2 Vacancies)

Kyambogo University
Job Description


(i) Must have a Diploma in Science Technology (Physics) or its equivalent.
(ii) At least two years working experience in a reputable organization
How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA


Deadline: 20th July 2012

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Jobs at Kyambogo University in Uganda- Deputy Bursar

Job Title: Deputy Bursar

Kyambogo University

Job Description
(i) Must have a Masters degree in accounting and finance and an Honours Bachelors degree in accounting and finance or related quantitative discipline.
(ii) Full professional accounting qualification e.g. CPA, ACCA, CIMA, etc.
(iii) Eight years relevant experience in a reputable organisation.
How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA

Deadline: 20th July 2012

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Technician Jobs at Kyambogo University in Uganda

Job Title: Assistant Technician, Chemistry (4 Vacancies)

Kyambogo University
Job Description


(i) Must have an Ordinary Diploma in Laboratory Science Technology, Chemistry.
(ii) At least two years of relevant experience

How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA


Deadline: 20th July 2012

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Data Entry Operator Jobs at Kyambogo University in Uganda

Job Title: Data Entry Operator (7 Vacancies)

Kyambogo University

Job Description

  
(i) Must have a diploma in Computer Science or its equivalent
(ii) At least two years experience in a reputable institution


How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA


Deadline: 20th July 2012

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Kyambogo University Jobs in Uganda- Administrative Assistant

Job Title: Administrative Assistant (5 vacancies)

Kyambogo University

Job Description

(i) Must have a Honours Bachelors degree or its equivalent from a recognised institution.
(ii) Should have two years of relevant experience.

How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA

Deadline:  20th July 2012

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Jobs at Kyambogo University in Uganda- Procurement Officer

Job Title: Procurement Officer

Kyambogo University

(i) Must have Masters Degree in Procurement/Purchasing and Supplies and an Honors Bachelors Degree in Procurement, business administration, accounting and finance, economics or related social science discipline.
(ii) Professional qualification from the Chartered Institute of Purchasing and Supply (CIPS) or its equivalent.
(iii) Should have at least 3 years experience in procurement management in a large organization.
How to Apply

Interested applicants should submit applications (3 copies), each accompanied by copies of academic transcripts, certificates, curriculum vitae and recommendation letters from three referees to the address below, not later than Friday 20th July 2012 at 05.00 pm. Each application letter must bear the post code of the position applied for.

NB: Kyambogo University is an Equal Opportunity Employer.

The Director, Human Resources
Kyambogo University
Records Office 1st Floor, Administration Block
P.O. Box 1
KYAMBOGO, KAMPALA

Deadline: 20th July 2012

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Jobs at ACF International in Uganda- Assistant Program Manager

Job Title: Assistant DRR Program Manager

Responsibilities:

• Ensure that methodologies used give good quality results and are adapted to the context
• Ensure field assessments are performed in an accurate and unbiased manner
• Optimize daily activities
• Create GIS data from field work results
• Regularly update the existing database with the data gathered on field

Academic Qualifications:
Diploma Required, Bachelors Degree preferred ( hydrogeology, physical surveys or related field)

Experience:
Good experience in ArcGIS with knowledge in hydrogeology

Specific Skills

• Knowledge of Excel, Word and ArcGIS are essential, Access is an advantage
• Excellent Interpersonal and team work skills
• capacity to organize and supervise a small team
• Ability to make decisions with little supervision and a high level of flexibility

How to Apply:
To be considered for this recruitment, please:
Address  your email application (cover letter, CV, and supporting documents) to: fsco.ug@acf-international.org and mentioning Food Security and Livelihood Program Manager. Attached documents should not be larger than 3MB
Address your hard copy application to the Base Administrators, ACF Lira Office or to Base Administrators in ACF bases in Gulu, Lra, Moroto or Kabong
Please indicate telephone contact details


Deadline: 18th July 2012

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Program Manager Jobs Vacancy at ACF International in Uganda

Job Title: FSL Program Manager

Responsibilities:

• Identify the capacity development needs among the small holder farmers and adapt WFP post harvest handling training and warehouse management manual
• Promote best post harvest handling and qualify management skills and among the farmer groups
• Designing market linkage strategies and facilitate small holder farmers access to market information
• Establish sustainable management plan for the warehouses, administrative, cost recovery

Academic Qualification:

• First degree preferably in Agri-business, Economics, and agricultural economics or agriculture extension

Experience:

• Meaningful work experience in food security, livelihoods, agri-business development, assessments, gender analysis,

Specific Skills:

• Excellent written and spoken English knowledge  of the local language is desirable
• Advanced computer skills 
• experience in developing training material and facilitating workshops

How to Apply:
To be considered for this recruitment, please:
Address  your email application (cover letter, CV, and supporting documents) to: fsco.ug@acf-international.org and mentioning Food Security and Livelihood Program Manager. Attached documents should not be larger than 3MB
Address your hard copy application to the FSL Coordinator, ACF Kampala Office or to Base Administrators in ACF bases in Gulu, Lra, Moroto or Kabong
Please indicate telephone contact details

Deadline: 13th July 2012

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