JOB OPPORTUNITIES – MOBICASH (U) LIMITED
Description of the company and business
MobiCash (U) Limited, is a universal payments solution that offers anyone with a cell phone (even the oldest of cell phones) a convenient, simple, easy to use mobile payment and banking at low transaction fees regardless of the device or the mobile network operator you use.
In our own on-going growth plan, we would like to hire quality, young, dynamic and aggressive professionals to fill the following positions;
1. AGENT NETWORK MANAGER (ANM)
This position is a key ingredient in promoting the success of MobiCash throughout the country. The Agency Network Manager is responsible for liaising with all mobile money agents (and regional agency managers) throughout the country to the company’s targets and policies. The aim of the agent network manager is to maximize profit whilst minimizing costs in the distribution system of MobiCash. He/she is charged with ensuring promotions are accurate and linked with MobiCash’s company’s standards, and all agents are fully versed on the target for the day and excellent customer care standards are met.
As part of its Strategy 2011/12, MobiCash has established strong relationships with agents in regions across Uganda through whom we shall deliver our services, leading to substantial volume developments on the cash point trade lanes. This role will support the business development division in monitoring, strengthening and developing these relationships further.
You are someone who is experienced in conducting review meetings, facilitate business operations between the MobiCash network and the mobile money agency network and strong in problem solving. You enjoy the challenge of a role with room for autonomy and decision making for the administration of the agency network and you thrive on driving relationship and business development at management level.
The role is Kampala based but requires extensive travel in and around the greater country of Uganda and command of numerous languages is a pre-requisite.
Overall duties
• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control;
• Analysing sales figures and forecasting future sales volumes to maximise profits;
• Analysing and interpreting trends to facilitate planning;
• Using information technology to record sales figures, for data analysis and forward planning;
• Ensuring standards for quality, customer service and health and safety are met;
• Responding to customer complaints and comments;
• Updating colleagues on business performance, new initiatives and other pertinent issues;
• Touring the regional agents regularly, talking to agents and customers, and identifying or resolving urgent issues;
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
• Preparing sales linkages and dealing with sales, as and when required.
Your profile
To be successful in this position you must have a track record in FMCG business relationships, knowledge of banking and account management for a commercial entity, project management, planning, multi tasking and data analysis and formulating sales and networking strategies. You will have some exposure in working at senior levels within a related business and you are a skillful communicator.
Personal qualities, skills and experience:
Typically a candidate for the role will hold a related university degree and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a commercial role within a similar business for a minimum of 5 years.
You must be a confident negotiator with the ability to ‘close the deal’ with hands on problem-solving experience, with the ability to generate ideas and practical solutions. You will have a positive and determined approach to analyzing new business opportunities; Ability to cope with competing demands and to prioritize tasks; Strong communication skills in all forms including written, oral, email, telephone, and presentation; Excellent organizational and time management skills; the candidate must possess excellent needs analysis skills, A positive attitude to dealing with people, and be capable of working independently, and having responsibility as an individual
Fluency in written and oral English is a pre-requisite, and all responses should be submitted in English. A clear highlight of Swahili language, all local and international languages spoken and written should also be included.
2. CHIEF FINANCIAL OFFICER (CFO)
The Chief Finance Officer will be required to report to the Chief Executive Officer, but will work closely with the Corporate Secretary and other Heads of Departments and may be assigned duties by the Executive Director. The prime responsibility of the role will be to look after the best interest of shareholders and ensure distribution of profits.
You are someone who is responsible for all accounting and financial matters. You must establish company-wide objectives, policies, procedures, processes, programs, and practices to assure the company of a continuously sound financial accounting structure. You enjoy the challenge of a role with room for autonomy and decision making for the administration of all the financing and reporting within the company and you thrive on driving relationship and business development with all financing institutions.
The role is Kampala based but requires minimal travel in and around the greater country of Uganda and command of numerous languages is a pre-requisite.
Overall Duties:
• Directly responsible for accounts function for the company
• Planning and ordering for Raw Material and Consumables.
• Ensure timely production of the- balance sheet by liaising with statutory auditors
• Liaise with commercial banks and other financiers to ensure the terms- are in the best interest of the company and ensure optimum working capital management
• Excellent negotiation and interpersonal skills.
• Create, coordinate, and evaluate the financial programs and supporting information systems of the company to include budgeting, tax planning, real estate, and conservation of assets.
• Approve and coordinate changes and improvements in automated financial and management information systems for the company.
• Ensure compliance with local and federal budgetary reporting requirements.
• Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, mass salary updates, ledger, and account maintenance and data entry.
• Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.
• Develop and implement finance, accounting, billing, and auditing procedures.
• Establish and maintain appropriate internal control safeguards.
• Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
• Ensure records systems are maintained in accordance with generally accepted auditing standards.
• Develop and direct the implementation of strategic business and/or operational plans, projects, programs, and systems.
• Assist in obtaining the necessary licenses and insurance required to start a business.
• Analyze cash flow, cost controls, and expenses to guide business leaders. Analyze financial statements to pinpoint potential weak areas.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
• Serve on planning and policy-making committees.
• Oversee financial management of foreign operations to include developing financial and budget policies and procedures.
Personal qualities, skills and experience:
Typically a candidate for the role will hold a University degree in Commerce, Accounting, Finance, Business Administration, Economics, Statistics and be a Chartered Accountant (CPA, ACCA, CIMA) and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a financial management role within a similar business where they will have worked for a minimum of 7 years.
You will be proficient with various accounting software including SunSystems, Tally, QuickBooks and take a pro-active role in managing MobiCash’s Cash Flow position, understand the sources and uses of cash, and maintain the integrity of funds, securities and other valuable documents. You CFO must understand all of the company’s liabilities understand the company business model for generating customer value and translate the operational metrics into measures for performance. You will also supervise the accounting, finance, and IT functions.
You must be a confident negotiator with the ability to ‘close the deal’ with hands on problem-solving experience, with the ability to generate ideas and practical solutions. You will have a positive and determined approach to analyzing new business opportunities; Ability to cope with competing demands and to prioritize tasks; Strong communication skills in all forms including written, oral, email, telephone, and presentation; Excellent organizational and time management skills; the candidate must possess excellent needs analysis skills, A positive attitude to dealing with people, and be capable of working independently, and having responsibility as an individual
Fluency in written and oral English is a pre-requisite, and all responses should be submitted in English.
3. CHIEF TECHNICAL OFFICER
The successful candidate will maintain and support a virtualized environment consisting of a number of Linux Servers. Duties will include software installs, fixes, diagnosis, systems backups and restores. There will be some networking duties, so any Cisco networking background would be a plus. To be qualified for this position, candidate should have a minimum of 3 years hands on experience.
Candidates must have at Least 3 years of Linux (Debian, Ubuntu etc), and desktop experience and knowledge of Cisco Routers and/or switches. Experience with MySQL database, and firewall experience a plus.
Essential Job Functions
• You will be responsible for validating the appropriate use of virtualization (VServer) in an enterprise environment and for Vserver configuration and administration.
• You will be responsible for performing troubleshooting and patching with Linux OS's, installing and upgrading Linux OS's; implement and maintain security
• Coordinates with internal/partner management to formulate complex technical solutions. Informs internal/partner management of appropriate developments in technical support products
• Evaluates products and upgrades for appropriateness. Oversees and implements system upgrade strategies.
• Coordinates activities with other technical personnel as appropriate.
• Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required.
• Coordinates with business development personnel on proposals and work estimates involving highly complex system administration projects and solutions.
Qualifications
Basic Qualifications
• Bachelor's degree in computer science, management information systems, or related field preferred or equivalent combination of education and experience.
• Three or more years of technical experience in a production environment
Other Qualifications
• Virutalization Concepts - Ability to validate appropriate use of virtualization tools in an enterprise environment.
• Virtualization Config & Admin - Ability to design, configure, install, monitor, and maintain virtualized infrastructure and hosted servers.
• Demonstrated understanding of RAID Direct Attached Storage.
• TCP/IP - Demonstrated ability to use TCP/IP in a routed, enterprise environment.
• Excellent analytical and problem solving skills coupled with a strong interest in Systems and Network management
• Demonstrated ability to perform troubleshooting and patching with Linux OS's.
• Demonstrated ability to perform troubleshooting and patching with Linux OS's.
• Demonstrated ability to install and upgrade Linux OS's.
• Demonstrated ability to perform performance tuning and capacity planning with Linux and virtualization.
• Linux Concepts - Ability to manage heterogeneous Microsoft Windows and Linux environments, and to work with tools that cross both environments.
• Minimum of three years experience with Linux Operating Systems.
• Minimum of 2 years experience supporting Vserver and related virtualization technologies
• Experience working in a heterogeneous environment with mixtures of Windows, Unix and Linux a plus
• Leadership skills to guide and mentor the work of less experienced personnel
• Strong communication skills
• Strong personal computer and business solutions software skills
• Good ability to lead and work as part of a team
4. CORPORATE SECRETARY
This position has high responsibility including governance structures and mechanisms, corporate conduct within MobiCash’s regulatory environment, board, shareholder and trustee meetings, and compliance with legal and all regulatory requirements. You will be a member of the Senior Management Team with wide-ranging responsibilities, who serves as a focal point for communication with the board of directors, senior management and the company's shareholders, and who occupies a key role in the administration of critical corporate matters. You will be the confidant and counselor to the Executive Director and other members of the senior management team especially on corporate governance affairs.
This position shall also retain the Human Resources function and will include tracking and implementing new human resources trends in the industry, helping the line management to implement improvements for their own departmental HR needs, and generally focus on developing the Human Capital potential in the organization
Overall Duties
• Ensure that the Board has the proper advice and resources for discharging its fiduciary duty under state law.
• ensure that the records of the Board's actions reflect that the Board has done so.
• Making sure new directors have training in the applicable state law duties, to advising the board when there are amendments to the state law or developments in case law
• Partnering with business presenters to ensure the proper steps are followed for major matters (such as having the investment bankers in the meeting to review the diligence, and the fairness opinion, before a major acquisition or disposition).
• Providing advice on corporate governance issues Ensure that the board meetings are properly attended by following the guidelines in the bylaws about notifying the members.
• Advice to the board regarding its relationship to its investors
• Alert the board to coming changes or public impression of a recent action by the board.
• He/she keeps track of the corporate records and makes sure a signed copy of each meeting minutes is kept, after they have been approved by the members. Also, at every meeting she must have an updated copy of the corporation's bylaws available to be referenced.
• Handling the legal documents of the corporation. The secretary is especially concerned that there be sufficient and accurate documentation to meet or exceed the requirements dictated by law.
• Maintaining the records of every meeting and the details of the corporation's polices and practices.
• Authority for sign off various business transactions. He might be able to sign contracts, applications, correspondence, and applications.
HR Responsibilities:
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
• Demonstrate to Senior Management the will to keep the responsibility for the Human Capital costs
• Drive the main HR Processes to keep the organization in the excellent health
• Supporting the Business Strategy to reach the business initiatives
• Be responsible for the tasks resulting from the Business Strategy
Personal qualities, skills and experience:
Typically a candidate for the role will hold a University degree in Laws, Organisational Psychology and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a similar role where they will have worked for a minimum of 5 years.
You will also show the ability to plan, organize and schedule work flow to meet rigid project deadlines, Demonstrated ability to work with and lead a team, be detailed and customer service oriented with a high level of proficiency with MS Office.
Fluency in written and oral English is a pre-requisite, and all responses should be submitted in English.
5. EXECUTIVE ASSISTANT/PROJECT COORDINATOR
The position will be a key role in the management of MobiCash, by acting as a support and helper to the Senior Management Team. You will carry out the various executive and administrative responsibilities including office management, customer handling, library management, supervisory tasks.
You will be required to handle administrative tasks that have been assigned by the Senior Management Team and are expected to work with or without supervision. You must be a disciplined person with flexible approach towards the assigned work and have multitasking abilities.
You must be a team player and should ensure that the spirit of team work never subsides while fulfilling his/her responsibilities. The ability to co-ordinate and interact with the CTO, CFO, CCO, and the Corporate Secretary at all levels of the work and bring a proactive approach to the work, with loads of professionalism and honesty. You will be required to work within time constraints and often under pressure. Excellent written and verbal communication skills are the prerequisites for the executive assistant job.
Overall Duties
• Maintaining the calendar plan for scheduling and fixing Senior Management Team meetings.
• Act as a liaison between the external or internal executives, managers and consultants in coordinating meetings.
• Assist the clients, partners and executives in presentations and summarizing reports and documents.
• Manage and prioritize the multiple tasks that have been assigned.
• Answer the phone calls to the concerned clients and party, without any delay.
• Schedule the travel plans of the executive management.
• Act as a representative of the executive in meetings, seminars and conferences.
• Be ready to delegate the responsibilities of the executive as per the executives' instructions and must have effective decision making ability.
Personal qualities, skills and experience:
Typically a candidate for the role will hold a University degree in Commerce, Accounting, Finance, Business Administration, Economics, Statistics and Communication Skills and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a similar role where they will have worked for a minimum of 5 years.
You will have Accurate and efficient typing skills, efficient organizational skills, Good interpersonal and communication skills, Demonstrated ability to communicate effectively and professionally with internal and external associates. You will also show the ability to follow through on work assignments, Ability to plan, organize and schedule work flow to meet rigid project deadlines, Demonstrated ability to work with and lead a team, be detailed and customer service oriented with a high level of proficiency with MS Office and handling of Domestic & Int'l air bookings and hotel accommodation and related for the HODs.
Fluency in written and oral French and English is a pre-requisite.
6. PRODUCT DEVELOPMENT SPECIALIST / BUSINESS DEVELOPMENT MANAGER
This is a managerial position reporting to the Executive Director. You will be required to provide, identify and develop business opportunities for the company’s creative solutions that have been assigned by the Executive Director and are expected to work with or without supervision. You must be a disciplined person with flexible approach towards the assigned work and have multitasking abilities.
Overall Duties
Business Development
• Prepares the annual Business Development Plan; as well as prepares the annual Work Plan.
• Define and follow up of yearly targets and objectives.
• Develop and implement strategies for new products and services.
• Determine new opportunities by analyzing business needs.
• Provide direction, guidance to the department to ensure alignment with the Company strategies.
• Generating leads for possible sales and follow-up sales activity
• Advising on, drafting and enforcing sales policies and processes
• Manage and coordinate all marketing, advertising and promotional staff and activities
• Strengthen business relationships with existing and new clients
• Carry out Market analysis and deliver accurate business reports.
• Attend workshops, trade shows, and seminars to keep up-to-date on changes in the industry.
• Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from our Company’s services.
• Further develop multi-tier relationships to organically grow the clients’ accounts.
• Build referral and lead generation network
• Develop the corporate brand strategy to keep the MobiCash brand in our client’s minds
• Develop and manage marketing tools and collateral for existing and new clients
• Forecast long and short-range market potential in the Uganda and the East Africa Region for Management’s analysis
• Actively and successfully manage the sales process: LEAD GENERATION; credentials pitch; asking questions; SOLUTION PITCH; negotiation; CLOSE OF DEAL; handover to the account management team
• As a representative of MobiCash at industry events and tradeshows, your professional manner and polished appearance will aid your intention of gaining new business leads and contacts
• Responding to tenders and requests for information in a timely manner
Product Development
• Coordinate with regional agency and lead in the development of new products.
• Manage customer services and maintain effective professional relationships with both vendors and agents.
• Assist merchandising and sourcing teams for all product development.
• Assist all vendors to select appropriate color and various components.
• Manage all production problems and ensure timely resolution for same.
• Monitor development process and ensure compliance to schedule and timeframe.
• Evaluate all materials for vendors and ensure compliance to standards.
• Co-ordinate with agents and design new methodologies for product development.
• Provide appropriate reports and assist in technical production to team.
• Motivate and develop direct reports. Provide appropriate guidance and support.
• Analyze current marketing trends and ensure consistency of styling with same.
• Design and maintain master spreadsheet for product development and prepare appropriate reports.
• Review all new orders and ensure accuracy of all quantities.
• Ensure compliance to all instructions from manufacturer.
• Analyze all customer requirements and industry trends and develop new product development programs.
Personal qualities, skills and experience:
Typically a candidate for the role will hold a University degree in Commerce, Business Information Systems, Computing, Business Administration, Economics, Statistics and Communication Skills and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a similar role where they will have worked for a minimum of 5 years.
You will have Accurate and efficient typing skills, efficient organizational skills, Good interpersonal and communication skills, Demonstrated ability to communicate effectively and professionally with internal and external associates. You will also show the ability to follow through on work assignments, Ability to plan, organize and schedule work flow to meet rigid project deadlines, demonstrated ability to work with and lead a team, be detailed and customer service oriented with a high level of proficiency with various software.
Fluency in written and oral English is a pre-requisite, and all responses should be submitted in English.
7. SYSTEMS ADMINISTRATOR
The position will be a key role in the information management system of MobiCash, by being responsible for maintaining the computer systems of a company including server management and also be responsible for installing, maintaining and upgrading servers. You will also ensure that the servers are backed up, and that the server data is secure from unauthorized access. Certain light programming tasks (usually scripting, which involves writing programs to automate tasks) shall also be expected of you every now and then.
You will be required to handle specific IT tasks that have been assigned by the CTO and are expected to work with or without supervision. You must be a disciplined person with flexible approach towards the assigned work and have multitasking abilities.
Overall Duties
Your duties are wide-ranging, and vary widely from one organization to another and will be charged with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. Other duties may include;
• User administration (setup and maintaining account)
• Maintaining system
• Verify that peripherals are working properly
• Quickly arrange repair for hardware in occasion of hardware failure
• Monitor system performance
• Create file systems
• Install software
• Create a backup and recovery policy
• Monitor network communication
• Update system as soon as new version of OS and application software comes out
• Implement the policies for the use of the computer system and network
• Set up security policies for users. [You will have a strong grasp of computer security (e.g. firewalls and intrusion detection systems)]
• Analyzing system logs and identifying potential issues with computer systems.
• Performing routine audits of systems and software.
• Installing and configuring new hardware and software.
• Answering technical queries and dealing with often frustrated users.
• Troubleshooting any reported problems.
• Ensuring that the network infrastructure is up and running.
• Candidates must have at Least 3 years of Linux (Debian, Ubuntu etc), and desktop experience and knowledge of Cisco Routers and/or switches. Experience with MySQL database, and firewall experience a plus.
Personal qualities, skills and experience:
Typically a candidate for the role will hold a University degree in Computer Science or Management Information Systems (MIS) and is most likely to be expected to be able to demonstrate progress and achievement in their career to date. Most recently, they will have worked in a similar role where they will have worked for a minimum of 3 years. Knowledge of business functions is also important, as is the ability to communicate with other employees in the company in both technical and non-technical roles. To progress to more senior roles, a system administrator should have some knowledge of project management
Demonstrated ability to work with and lead a team, be detailed and customer service oriented with a high level of proficiency with MS .
Fluency in written and oral English is a pre-requisite, and all responses should be submitted in English.
All interested applicants will submit their CVs together with an application letter with the Job applied for in the subject line to hababra@yahoo.co.uk. Not later than 7th July 2011
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