ICT Manager Jobs Vacancy in Uganda

Job Title: ICT Manager

About this job

Our Client is a development finance institution that is seeking to recruit suitably qualified candidates for the above vacancy;

Overall purpose

The ICT Manager is responsible for the appropriateness of ICT (Information & Communication Technology) solutions. The position’s primary responsibility will be to plan and drive ICT Strategy , coordinate, manage and resolve issues that affect day-to-day business, and where appropriate to escalate to those concerned in a timely manner so as not to put IT services and projects at risk; to promote IT standards and best practices. The position is responsible for providing leadership and management to the ICT team in ensuring smooth day to day running of all ICT systems in the Bank to support its operations, working closely with other contracted vendors to provide and manage various ICT solutions timely and within budget.
Duties and Responsibilities

PLAN AND ORGANIZE – 20%

    Review, develop and implement an ICT Strategy that is aligned to overall Business strategy of the Bank. Develop and implement ICT policies, procedures and guidelines to support the Bank’s operations and enable it achieve its strategic objectives.
    Plan and coordinate all ICT development projects to support the achievement of the Bank’s business strategy.
    Design and Implement controls and procedures that ensure accuracy and reliability in Data Capture, Data Processing and Dissemination of Information.
    Design and implement information security procedures based on corporate ICT security policies covering information system applications and infrastructure.
    Responsible for developing processes and assigning resources to provide support to the all users in a timely manner.
    In collaboration with the Bank’s risk function, plan and design disaster recovery plans for the Bank to ensure service continuity in case of disaster.
    Prepare annual ICT budget
    Communicate on the regular basis ICT strategy and plans to management and key stakeholders.
    Evaluate developments in the banking industry and suggest improvements in the ICT area to the management.

ACQUIRE AND IMPLEMENT – 20 %

    Oversee implementation of ICT projects on time, scope and budget.
    Provide support to the business systems implementations by working in close collaboration with the other business units, the project teams, and third party vendors to enable the systems to be implemented on time, on budget, and scope.
    Manage acquisition and implementation of new hardware and software for the Bank.

DELIVERY AND SUPPORT – 50%

    Take accountability for technology risk management. In liaison with the risk management department, identify and control risks in area of responsibility. Deliver improved governance, risk management, controls and compliance requirements to Contribute and continuously improve the department’s risk profile.
    Initiate process documentation, training adherence and continuous process improvement to standardize ICT practices in EADB that meet its international stature.
    Manage Vendor relations and in collaboration with the Legal department, ensure that all ICT Service Level agreements and Vendor contracts are up to date.
    Take charge and ensure adequate IT Security coverage is maintained at all areas under the ICT domain including but not limited to data, infrastructure, networks etc.
    Responsible for achieving the business targets related to the effectiveness and implementation of systems.
    Ensure that ICT support to all country offices is in conformance with established SLAs (Service Level Agreement).
    Coach and mentor staff on information systems support within the Bank.
    Complete all other special projects and other duties as assigned.

MONITOR AND EVALUATE – 10%

    Monitor performance of ICT within all the country offices using agreed upon metrics.
    Monitor performance of annual ICT budget.
    Monitor regional network connectivity and conduct improvement activities when needed.
    Conduct routine reviews of the core banking system to ensure optimum interactions between the system and users.
    Conduct quarterly appraisal of ICT staff performance and make recommendations on staff training.

PERSONNEL SPECIFICATIONS

Knowledge and Education

    Bachelor of Computer Science degree, ICT, Engineering or related fields;
    Possession of a relevant postgraduate degree and professional certificates such as MCSE, CCNA, ITIL, CISA,CGEIT, CISM
    Membership of a professional ICT body

Professional Experience

    Minimum of eight (10) years’ experience in a professional ICT environment, four (4) of which should have been in the role of IT Manager in a busy ICT environment;
    Extensive Knowledge of banking software, working experience in a large bank and experience in systems development and analysis, change management, and process design will be definite advantages;
    Proven track record and strong Project Management experience and skills;
    General technical knowledge of telecommunications & voice systems.
    Good understanding of standard IT Change Management process.
    Ability to help create, develop and deliver operational models and capabilities which enhance both the customer experience and operational efficiency.
    Good knowledge of the Security Standards & Policies of the Bank
    Understanding 3rd party systems interfacing into core banking applications.
    Good knowledge and understanding of the various processes that enable the smooth running of the day-to-day business from an IT perspective specifically ITIL processes.
    Practical knowledge of Operating system administration (Windows 2000, XP, 7,  LAN/WAN infrastructure to ensure connectivity throughout the region;
    Knowledge of Core banking applications including  Flex Cube,
    Knowledge of Networking Technologies both LAN & WAN.
    General technical knowledge of telecommunications & voice systems.
    A good understanding of the IT Audit process.
    Experience in developing and managing project budgets, knowledge of business case development including cost/benefit analysis,
    Experience with Windows, Unix/Linux  operating systems
    Network management (LAN/WAN, Intranet/Internet, Satellite, VPN)

Job Skills

    Strong presentation skills: for both internal and external audiences;
    Solid organizational skills: the ability to work independently in a fast-paced environment.
    Strong relationship-building and networking capacity;
    Excellent written and verbal communication skills;
    Strong leadership skills
    Ability to produce concrete results in a challenging fast-paced environment and achieve agreed-upon time-bound goals
    Self-starter, takes initiative and pro-actively seeks opportunities for improvement
    Strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management;

Other Attributes

    Innovation and Results orientated
    Team leadership skills
    Problem identification and resolution
    Strategic thinking and analytical thinking
    Resource management
    High level of integrity
    Ability to multitask effectively communicate technical issue to non-technical people and make them understand the same
    Ability to think outside the box and come up with solutions
    Information seeking
    Security conscious with attention to detail
    Excellent  verbal and written communication skills
    Organisational awareness and commitment

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to dbbankjobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Deadline: 26th July 2012