Receptionist Job at British High Commission and DFID Uganda

Job Title: Receptionist - DFID Uganda

Reference: DFIDJOB-0267

Closing date: 15 October 2012

Interview date: Not Specified

Number of vacancies: 1

Salary: Uganda shillings31,261,538 - Uganda shillings40,415,385 per annum

Location: Kampala, Uganda

Appointment Terms: Permanent

Working Arrangements: Full time

Specific requirements:

Brief description:
Position Overview

The Receptionist will be in charge of managing the main reception area and be the first point of contact in the Organisation. They will provide professional front desk support services,  manage the switchboard, respond to general enquiries and perform some administrative duties.  They will report to the Human Resource Manager.

Key Responsibilities

    Receive visitors and promptly inform relevant staff
    Efficiently manage the front desk and the telephone switch board
    Liaise with Security team regarding visitors’ movements on the compound
    Provide a high standard of customer care
    Answer or redirect telephone enquiries
    Receive and distribute incoming mail and faxes
    Update internal and external telephone directories
    Provide administrative support services as required

Qualifications and Experience

    Minimum of a Diploma or equivalent qualification in Office Administration, Front Desk Management and Secretarial Studies or any other relevant field.
    At least 3 years experience in a Receptionist role in a busy environment
    Experience in operating a telephone switchboard
    Office Administration/ logistics experience will be an added advantage

Skills and knowledge

    Sound working knowledge of Microsoft Office applications (word, excel and outlook)
    Thorough command of the English language both written and verbal
    Excellent interpersonal skills
    A high level of organisational skills is essential

Required Competencies

    Planning and Delivery of Work
    Analysis and use of Information
    Working with Others
    Communicating with Others
    Continual Improvement

How to apply

To apply, send your CV (including contact information for three work related referees), a one page statement describing your suitability for this position and completed positive action approach form by e-mail to

Indicate the Job position in the subject title e.g. “Receptionist Vacancy.”

Please only e-mail the requested documents, do not send or attach copies of certificates, diplomas or references.

The deadline for submission of applications is 15th October 2012.

We thank all applicants for your interest, only those selected for interviews will be contacted and will be required to bring original certificates and documentation for verification.

The British High Commission and DFID Uganda are Equal Opportunities Employers. We welcome all applicants, irrespective of race, colour, gender, disability, sexual orientation, religion, creed, beliefs or age. Selection is on merit.

Applicants must be legally authorised to work in Uganda.

Any form of lobbying will lead to automatic disqualification.

Deadline: 15th Oct 2012


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