Technician Jobs at UNOPS in Uganda

Job Title: Video Conferencing Technician, Entebbe, Uganda

Entebbe, Uganda

UNOPS mission is to expand the capacity of the UN system and its partners to implement peacebuilding, humanitarian and development operations that matter for people in need. Working in some of the worlds most challenging environments, UNOPS vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost effectiveness. By assisting UN organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground. UNOPS employs more than 6000 personnel and on behalf of its partners creates thousands more work opportunities in local communities. With its headquarters in Copenhagen, Denmark, a network of five regional offices and a further 20 operations and project centres, UNOPS oversees activities in more than 80 countries. UNOPS is committed to achieving a truly diverse workforce.

Background Information - Development Group Cluster

Development Group Cluster

The UNOPS Development Group Cluster is based in New York and supports a diverse and complex portfolio including partners such as the United Nations Development Programme (the Bureau for Development Policy, and the Special Unit for South-South Cooperation), the United Nations Population Fund, the United Nations Capital Development Fund, the United Nations Secretariat and a broadening community of primarily New York-based UN partners in the delivery of project management, implementation and administration services.
Background Information - Job-specific

The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes. UNOPS has been requested to assist in the implementation of this activity.

Functional Responsibilities

Reporting to the Video Conference manager, the Video Conferencing Technician is responsible for the following duties:

    Service and test equipment for Video Conferencing facilities and Multimedia Support Services.
    Provide support for all video conferencing activities originating or transiting UNESB; which will include the set up of all conferences and the operation of the equipment during conferences.
    Assist in the operation and maintenance of the conference facilities at UNESB.
    Operate the relevant room equipment during the conferences. The incumbent must over-see the entire conference to ensure that all equipment is functioning properly.
    Operate various Video Conference Network equipment, Gatekeepers, management servers, steaming servers, Video Conference endpoints and MCU’s.
    Operate various short-haul and long-haul, high-speed data carrier equipment (eg. Satellite modems, Network switches and routers (copper/fiber) equipment).
    Assist with the distribution and return of CIT equipment for DFS and with Inventory Management functions, such as receipt, inspection, issue, return-to-stock, write-off, shipments and stock checks.
    Perform other duties as required.


Planning and Organizing

    Ability to organize, plan and implement work assignments, manage competing demands and work under pressure of frequent and tight deadlines.


    Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others.
    Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural environment.

Technological Awareness

    Ability to keep abreast of available technologies and actively seek to apply technology to appropriate tasks


    Proven ability to write in a clear and concise manner and to communicate effectively orally.
    Ability to prepare reports, articulate options concisely conveying maximum necessary information, and make and defend recommendations.

Education/Experience/Language requirements


    Secondary school education or equivalent technical school.


    Minimum of 6 years of experience in operating a wide range of AV presentation equipment, together with the relevant technical qualification, good communication skills and computer literacy is essential.
    Broad technical knowledge of Video Conferencing and associated equipment.
    Basic knowledge of satellite communications and Wide Area Networking equipment
    2-3 years experience with operating Video Conferencing equipment is preferable.
    Previous experience in installation and operation of Cisco Video Conferencing equipment is a plus.


    Must be fluent in English. Work requires reading, writing and speaking English.

Contract type, level and duration

Contract type:

Fixed Term Contract level: G6

Contract duration: 1 year renewable subject to satisfactory performance and availability of funding

For more details about United Nations staff contracts, please follow this link:

Additional Considerations

    Please note that the closing date is midnight Copenhagen time (CET)
    Applications received after the closing date will not be considered.
    Only those candidates that are short-listed for interviews will be notified.
    Qualified female candidates are strongly encouraged to apply.
    UNOPS reserves the right to appoint a candidate at a level below the advertised level of the post
    The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

How to Apply:

Deadline: 07/05/2013


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