Job Title: Relationship Manager- Retail
The overall role of the Relationship Manager, Retail: Reporting to the Channel Distribution Manager, the Relationship Manager, Retail's role is to grow the bank's retail sales, assets and liabilities through portfolio management of all retail business particularly unsecured pending clients.
Key Responsibilities
1. Sell the department's and the bank's products.
2. Identify and disseminate information to and from the market/customers and alert management on trends, risks and opportunities to maximize and
3. Promote and maintain the highest standards of customer service in order to maximize the returns from targeted customers.
4. Monitor and enhance the business portfolio risk profile within agreed parameters at all times and stable base,
5. Constantly explore the enhancement1 of the bank's brand name so that the bank holds out to the target markets as one of the best in the direct sales field in terms of service, innovation and customer awareness/responsiveness
6. Appraise opportunities for synergy and keep well documented re ports/vis I is/con tracts with all the bank's relationships, management and other units.
7. To procure, nature and sustain new direct sales relationships that have a potential to grow and provide superior returns.
8. Prepare and cross check sales documents proposals, agreements and appraisals for credit
9. Build a strong sales driven work force through training,
10.Liaise with the Head of Human Resources in recruiting sales representatives.
Job requirement
Knowledge, Skills and Experience
* A bachelor's degree in a Business related field.
* 2 years' working experience with a financial institution with exposure to sales experience and
* Excellent communication, presentation and report
* High level of attention to detail, through analytical skills, rational decision making and good negotiation capacity.
How to apply
How to apply
Applicants should send job applications, up-to date _ curriculum vitae and copies of academic certificate through courier or hand delivery to the address below by 14th February 2011.Your application should include three references, none of whom should be your relative and all of whom should have supervised, taught you or known you through your work.
The Head Human Resources
Bank of Africa-Uganda Ltd
Plot 45 Jinja Road
P.O Box 2750 Kampala
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