Policy Administrator Job Vacancy at Sanlam Life Insurance

Job Title: Policy Administrator
Location: Kampala
Country: Uganda
Job Description (Duties):

Duties and Responsibilities:

Capturing and management of all Life policies, including but not limited to, Individual Life, Group Life, Credit Life Policies.
Contact Clients relating to Spot checks, Additional Information, Policy Maintenance, Claims.
Follow-up with banks in respect of Direct Debits.
Ensuring payments are captured and reflected on the Administration (Orfeo) system.
Identifying gaps and learning opportunities.
Support team leaders where required.
Liaise with corporate client, brokers, banks, re-insurance and other stakeholders with respect to policies, claims and premiums.
Ensure pro-active identification of system gaps, processes and policy alignment when necessary.
File application forms for all policies.
Issue and distribute policy applications to clients.
Processing all insurance claims.
Carefully maintain all records related to the claims and also submit related to management as required.
Manage and account for all the policy administrative resources like policy jackets, files, water mark papers etc.


Necessary Qualifications:

Relevant diploma or degree.
Advanced computer skills.
Insurance experience
Customer relationship experience.

Competencies:

Demonstrate excellent oral and written communications.
Able to make presentations to small groups of people, including co-workers, leadership and agency representatives.
Effectively present information and respond to questions.
Summarizes information and data and communicate trends and/or significant meaning effectively.
Demonstrate ability to solve problems.
Demonstrate ability to work towards and achieve individual and team goals.
Coach and mentor team members to enhance learning and development.
Consistently plan, organize and prioritize a variety of tasks and responsibilities to achieve goals and objectives. Consistently manage multiple priorities, making best use of time to achieve goals and objectives.
Work to consistently improve operational effectiveness including the development and implementation of workflow environments.
Meet tasks, projects and business objective within prescribed quality and time standards.
Identify gaps and making proposals with reference to the life platform.

How to Apply:

If interested, please submit in person a typed up-to-date CV and application letter with copies of your academic papers to;

NFT Consult – Uganda,Kisozi Complex, Plot 6/8 Kyaggwe Road, Nakasero
Tel: +256 0414237904 / 24, 0312266904

If applying online, please send an email to sanlamjobs@nftconsult.com. ( In the Subject line please indicate the position you are applying for i.e "Policy Administrator")

Attach your CV and application letter ONLY; please merge them into ONE file in MS word or PDF format.

DO NOT attach scanned academic papers or documents when applying online.

Deadline: 15th April 2011