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Jobs at Wipro in Uganda - Support Engineer

Job Title: End User Support Engineer

About this job

Our client Wipro focuses on the IT services & BPO business, and is one of the world's leading software and outsourcing service providers. Wipro is seeking to recruit a result driven and motivated individual for the vacancy above:

Duties and Responsibilities:

    Setup of new Desktops
    New Printer and Replacements
    Replacement of Desktops
    Replacement of Printers
    Hardware Maintenance and Repairs of Desktops
    Hardware maintenance and repair of Printers
    Physical Disposal of Desktops
    Physical Disposal of Printers
    Computer specification forms signed by users Desktops and monitors
    Computer equipment movement & Relocation form – Desktops & Monitors
    In charge of all desktops in IT Workshop
    SCCM administration
    SMS OS Image creation of applications using MDT2010
    Exhibition support
    Regional Service Center support
    General hardware management
    General Software Support and management on client computers after escalation when necessary
    Blackberry backup/support

Qualifications:

    4 years experience and above in a busy corporate environment.
    Training on MS products like Windows and Server
    MCSE
    MS Soultions i.e. Operating Systems and management tools.

Knowledge:

    Active Directory Management
    Windows Client Installation and Maintenance
    Antivirus Administration
    Knowledge of SCCM/SCOM
    Ability to work with service desk

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to wiprojobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Deadline: 28th Aug 2012

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