Jobs at Smile Communications (U) Ltd in Uganda- Head Director Sales Force

Job Title: Head - Director Sales Force
About this job

Our client Smile Communications (U) Ltd is bringing about an internet revolution to Uganda with the introduction of its 4G LTE super fast, high quality and reliable internet access services. Smile is the only ISP in Uganda and only the 3rd in Africa offering 4G LTE and is looking for a number of highly experienced, talented and committed individuals to join their team. Smile is an equal opportunity employer.

Reports to: Head of Distribution & Sales

Job Summary:

This role will be responsible for proactively and systematically developing new direct sales business by managing, developing and mentoring the direct sales teams’ performance to achieve set growth plans and sales targets.

Duties and Responsibilities:

    Provide leadership, direction and development to all aspects of the Smile direct sales teams incl. Corporate Sales.
    Participate in the development of sales processes, monitor adherence to sales processes and recommend changes to any inconsistencies that may hinder sales within the direct sales channel.
    Implement direct sales strategies/ plans and accurately and proactively manage revenue sales forecasts.
    Coordinate sales forecasting, planning and budgeting processes for all direct sales teams. Collate and ensure timely submission of sales reports and other intelligence essential to the sales organisation.
    Manage the Smile direct sales operations and support including: target setting and route plans for the direct sales teams, reporting, inventory and logistics, commissions and incentive schemes, processes, governance, training, sales promotions/ activations in liaison with the relevant departments.
    Motivate and manage direct sales partners to exceed sales objectives by continuously striving to minimise conflict, provide education of the Smile value proposition, merchandising support and identifying sales opportunities.
    Keep up to date with market trends, competition and new products and make appropriate recommendations to drive sales and revenue generation.
    Contribute to the development of sales campaigns and collateral material and how it can be applied across the direct sales channels.
    Provide a single point of contact for direction regarding product information, pricing and technical support.
    Ensure superior customer service in line with Smile’s brand promise throughout all Smile direct sales channels.
    Co-ordinate with other functions to efficiently and effectively execute direct sales channel development and management. Ensure goals and plans are effectively communicated, understood and applied.
    Provide any other ad hoc duties assigned to you from time to time by the Head of Distribution & Sales or any other person appointed by the Company for this purpose.

Key Performance Indicators:

    OPCO Direct Sales Force customer (gross and net adds) and revenue targets.
    Optimal Smile direct sales channel presence throughout Smile’s coverage area.
    Effective and efficient logistics network.
    Effective management of key local direct sales partners.
    Superior level of customer services in line with the Smile brand promise.
    Efficient allocation of resources, support and training.
    Compliance to Smile sales and cash handling processes

Job Requirements:

    Education and experience.
    Degree in Business, Marketing, Sales or other business related degree.
    At least 5 years experience in distribution and sales to the consumer market with at least 3 years and senior management level.
    Operational sales experience indirect sales channels, distribution, logistics and marketing.
    Experience in Telecom or industry will be of added advantage.

Skills and competencies:

    Strong sales and distribution background.
    Strong leadership, communication and project management skills.
    Strong organisational skills with superior attention to detail.
    Excellent analytical and problem solving skills with process focus/mindset.
    Proven ability to manage multiple priorities simultaneously.
    Demonstrated influencing and negotiation skills.
    Strong self starter and able to drive initiatives independently.
    Accustomed to field based rather than office based role.
    Flexible to work long hours and weekends with occasional in country travel.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to smilejobs@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.



Deadline: 2nd January 2013