Data Analyst Job at International Air Ambulance

POSITION : DATA ANALYST

REPORTS TO : DIRECTOR BUSINESS SERVICES


Data analysis and development of methodologies with respect to client trends including demographic
data, financial and patient care, disease profile etc
Providing strategic and tactical support to the company by analyzing and interpreting the data to
provide creative solutions and effective data management including development and designing of
databases.
Risk Management ;-Examine the company’s risk liability by keeping and maintaining a data analysis of
Client information highlighting potential risk areas including product reviews
Responsible for monitoring and evaluating customer retention data using data and modelling techniques
for all IAA clients including data models to identify patterns and trends, and deploy predictive models
based on findings
To give support to the Data base including data entry

JOB REQUIREMENTS
1. Excellent communication skills
2. Proficiency with basic statistical concepts (regression analysis, factor analysis, significance
testing, etc.)
3. Proficiency with analytical tools and knowledge of data analysis
4. Proficiency and demonstrated experience with use of EXCEL and data analysis
systems/methodologies
5. Demonstrated experience in analysis and presentation of required data
6. Experience working with a variety of information systems and data files
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Specific
Ability to multitask
Problem solving skills
Good presentation skills
Ability to communicate and market data and information
Ability to work independently
Business awareness and numerical awareness
Ability to gather and interpret data and information
Demonstrate ability to paying attention to detail
Demonstrate maturity at the job
Ability to work under pressure
Ability to work productively within a team
Have a creative, proactive and practical approach to your work
Have a high degree of flexibility
GENERAL PERFORMANCE INDICATORS
1. Maintenance of accurate individual client data profile.
2. Timely reports as required (weekly, monthly and annual)
3. Maintenance of an updated diseases profile for all IAA clients and quarterly trend analysis
4. Meaningful interpretation of data including presentation of findings and advice on financial risk
to Senior Management Team on a quarterly basis.
5. Together with the Administrative Services Manager, regularly interface with specialists and
doctors for risk assessment of products
6. Quarterly product review meeting purposely to point out client trends and risks and advise on
product packaging.
7. Regular Client meetings to address specific areas of concern in respect the disease profiles.

GENERAL JOB RESPONSIBILITIES
1. Data analysis with respect to client trends, demographics, and disease profiling
2. Examine the company’s risk liability and assist in risk management by keeping and maintaining
a data analysis of Client information highlighting potential risk areas with specific interventions
including product reviews.
3. Develop and design databases that incorporate client demographics, trends, benefits
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4. Maintaining diseases profiles per company and submit reports on a quarterly basis
5. Using available data to anticipate competitor dynamics in developing and implementing
strategies to optimize business results thereby contributing to client retention and growth targets
while mitigating risk
6. In charge of advising on product content that meet various client needs including variable
pricing model while still maintaining the company’s profitability
7. To provide support to data entry processes

SPECIFIC JOB RESPONSIBILITIES
1. To have excellent knowledge of the Navision system.
2. Ensuring accurate data analysis and reliable client data, including data extraction, storage,
manipulation, processing and analysis.
3. Responsible for the extraction of relevant qualitative and quantitative data with analysis and
representation of the data through reports to senior management
4. Responsible for collecting and collating appropriate data for usage in databases and conducting
related research.
5. Participating in ongoing decisions concerning data collections, study design, methodology, and
data analysis.
6. Improve upon existing data, capture, storage and reporting processes.
7. Discussing business intelligence needs or information with the sales team vis a’ vis market trends
and competitor dynamics.
8. Responsible for administration, database design/development, security, and maintenance.
9. Responsible for taking client data and transforming it into timely reports that will be used for
decision making.
10. Coding accurately variables from original information or data and completing statistical analyses
as required.
11. Preparing and making presentations, monitoring and maintaining the quality nature of database
systems.
12. Analyzing data with standard statistical methods, interpreting the results, and providing written
summary of data analyses.
13. Sharing the knowledge of analysis techniques and data coding with other staff.
14. Analysis of data identifying and evaluating risks associated with any client and suggest solutions
to minimise risks on a quarterly basis
15. Analyze internal processes and recommend and implement procedural or policy changes to
improve data capture and processing
16. Maintaining the disease profile record for each client and giving quarterly reports to both the
client and internal clients.
17. Creating standardized and specialized reports as requested by Senior Management, monitoring
and detecting any adverse Client trends, and analyzing these trends to formulate
recommendations for improving IAA customer retention including variable pricing.
18. To give a supporting role in the performance management of the Administration and Database
Departments.

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SYSTEMS/ TECHNOLOGY
Proficiency in the to us MS office applications
Knowledge and ability to use Navision

PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB
You may occasionally deal with difficult and at times angry/ aggressive clients or members of the public
by telephone or in person.
You may occasionally be asked to work beyond the stipulated working hours
You will be required at all times to pay attention to detail.
Travelling, where necessary

FUNCTIONAL STATEMENT
The Environment
The post holder may be required to spend long period’s at the keyboard. Long periods of concentration
may be required when entering data and cleaning up the database.
Frequent interruptions will be experienced necessitating the reprioritising of duties.
To ensure that all statutory requirements outlined in the IMG handbook and code of professional conduct
and policies are personally adhered to.

Working hours
The official working hours will be a minimum of 45 hours per week as per IMG policy but the position will
require you to be flexible occasionally including weekend cover.

How to Apply
Deliver/post your CV and applications by Friday 20th, May 2011 to;

The Human Resource Manager
International Air Ambulance
(at International Hospital Kampala)
Plot 4686, Kisugu- Namuwongo
Po Box 8177, Kampala