Jobs at IAA Uganda- HR Officer

Job Title: HR Officer

DUTY STATION : IHK, Kisugu Namuwongo

DEPARTMENT : Human Resource

POSITION : HR Officer

REPORTS TO : Human Resource Manager

INTERFACES WITH : Staff, Managers, Clients

OVERALL JOB PURPOSE
Support the Human Resource Manager in the effective management of the HR function in IMG;
including guiding the team members on HR procedures

JOB REQUIREMENTS
GENERAL
An analytical, problem-solving and creative work approach
Good and demonstrable understanding of IMG values, vision and strategy
Good Analytical communication (verbal & written) and interpersonal skills
Ability to multi-task and deal with diverse responsibilities
Good and demonstrable leadership skills
Computer literacy especially MS Office
SPECIFIC
Good and demonstrable understanding of IMG HR strategy and policies
A university degree in Administration, Management or Social Sciences
A qualification in HRM, preferred

GENERAL PERFORMANCE INDICATORS
1. Regular staff satisfaction surveys, minimum – once a year
2. Regular exit interview feedback report once a year
3. Timely intervention for issues raised in the departments
4. Timely reference calls
GENERAL JOB RESPONSIBILITIES
1. Participate in the recruitment, placement and performance management of staff.
2. Be accountable and supervise adherence of staff to minimum standards; which include but not
limited to:
a. Health & Safety, Infection Control, Waste Management
b. ISO/QA standards
3. Support the Learning and Development Advisor in the identification of training needs and
implement agreed training interventions
4. Communicate overall IMG or IHK goals and apply them to staff

SPECIFIC JOB RESPONSIBILITIES
1. Be available to contribute to overall HR activities as may be needed from time to time
2. Attend department staff meetings within IHK once a month or as need arises with the aim of
addressing HR concerns, and follow up as required with relevant managers
3. Report to HR Manager or Director on matters concerning the staff
4. Provide HR support and advice to managers/ supervisors e.g. on policy, disciplinary guidelines,
benefits, etc
5. Represent HR for disciplinary issues in the departments; following through on issues arising and
ensuring that appropriate interventions are implemented promptly and according to agreed
policies and guidelines
6. Advise management on policy matters or intervention as may be needed
7. Attend to staff grievances.
8. Translate HR policy to managers and employees; ensuring that any misconceptions are ironed
out and relaying any concerns regarding policy as may be needed
9. Carrying out exit interviews and giving regular, timely feedback to management and participating
in improvement actions as needed
10. Be responsible for employee satisfaction survey analysis of data and reporting; including staff
feedback from the Staff Feedback Box
11. Carrying out reference checks for possible staff before initial job offer and documenting them
accordingly
12. Take responsibility of quality assurance issues and ensure corrective action is taken and
documented accordingly
13. Perform any other duties as may be appropriate in your role
SYSTEMS/ TECHNOLOGY
MS office
Faxing and telephony
PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB
This is a role that requires you to strike a good balance between enforcing policy on behalf of the
organisation and acting as a mentor, leader or advocate for employees.
You will be required to deal with complex situations that require objectivity, openness, courage and
assertiveness.
You may be required to deal with emotional situations, sometimes, involving anger or distress.
You may be required to work beyond normal working hours/ days, especially when special projects
are happening.

FUNCTIONAL STATEMENT
KEY RESULT AREAS FOR- HRO
Organizing/Coordination of Interviews:
• Timely invitation of candidates
• Liaising with relevant heads of department for the interview
• Filing of interview records including keep on files,
• Interviews carried out as per agreed protocol
Reference Checks:
• Carrying out reference checks for all selected applicants before job offer/feedback to candidate
• Linking feedback given to final job offer in liaison with the interview panel
• Record of checks in the personal files
Staff orientation:
• Preparation of orientation schedules
• Communication accordingly to all stakeholders
• Preparation of packs and other information for new staff (kindly inform/ advise on what packs)
Post induction reviews
• Carrying out post- induction reviews
• Follow up on action required
• Give timely feedback required to the supervisors
• Document decisions made and actions taken
Appraisals: (kindly take me through this process so I can find my bearing)
• Yearly appraisal calendars submitted by December 20th Ensure that general staff appraisals are carried out
• Formulating relevant appraisal timetables/calendar for all departments
• Supporting managers to conduct appraisals or reminders according to schedule
• Post appraisal feedback given not later than 2 weeks after appraisal; including improvement areas, key strengths,
considerations for training and career path and personal development plans
• Ensuring that signed appraisal summary reports are received in the HR office
• Writing letters of confirmation for new entrants
Attending Department Meetings:
• Organise HR contact meetings with HODs
• Addressing HR concerns through contact meetings, etc
• Timely follow up as required
• Provide support & advice to managers/staff on policies accordingly
Representing HR
• Handling disciplinary issues and ensuring appropriate interventions
• Advise management on policy matters/interventions
• Attend to staff grievances
• Translating HR policies to managers & employees to iron out misconceptions
Exit Interviews:
• Conducting exit interviews
• Giving regular & timely feedback to management
• Participating in improvement actions as needed
• Analytical report done mid year (submitted by July 5th) and December submitted by January 5th
• Follow up on improvement areas
Employee Satisfaction Survey:
• Done once a year -September
• Analysis of data and report on record
• Include feedback from staff feedback box
• Action points followed through
• Staff understanding and participation (sensitization)
Preparing and booking venues for HR activities:
• Meetings
• Interviews
• Training
• Orientation sessions
• Managers’ forums
• Staff workshops
Quarterly report submitted by the 5th of the next month (does the quarterly report include a summary of all the activities
carried out in the period or are there any specifics- is it 5th March or 5th April)

How to Apply
Deliver/post your CV and applications by Friday 20th, May 2011 to;

The Human Resource Manager
International Air Ambulance
(at International Hospital Kampala)
Plot 4686, Kisugu- Namuwongo
Po Box 8177, Kampala