Jobs at Mengo Hospital in Uganda- Public Relations Officer

Job Title: CUSTOMER CARE & PUBLIC RELATIONS OFFICER

Job purpose/summary

To head the Customer Care and Public Relations Unit of the Hospital
To project and promote an attractive corporate image of the Hospital
To provide customer care services to Hospital Clients
To establish and maintain a Hospital-wide system and culture of good customer care and good public relations
To establish and maintain a pro-active and preventive system that will detect, receive, investigate and promptly respond to Customer/Public complaints, as well as monitor Customer/Public satisfaction and dissatisfaction

Minimum qualifications & experience

University Degree in Marketing, Mass Communication or Public Relations from a recognized institution, plus a qualification or hands on training in Customer Care.
At least 5 years’ relevant working experience and exposure in marketing, public relations or customer service in a Customer service oriented organization especially in a health care setting.
Should have good communication and Public Relations skills
Age: A well balanced and mature person of at least 30 years and above.

Application procedure
Interested persons should submit their applications attached with a CV, copies of academic/ training certificates, indicating current salary, three (3) Referees and a reliable telephone contact, addressed to:

Human Resource Manager
Mengo Hospital,
P.O. Box 7161
KAMPALA
E-mail: recruitment@mengohospital.org

Closing date: 23rd April 2012