Mengo Hospital Jobs in Uganda

Job Title: FRONT OFFICE/CUSTOMER SERVICE OFFICER

Job purpose/summary

To establish and maintain a customer friendly environment and quick-quality service system at the OPD that promotes customer attraction and client satisfaction
To receive, guide and consistently attend to Hospital Clients in a responsive and receptive manner right from entry, stay and after service at the Private OPD
To maintain a close and effective interface with Clients at the Private OPD before service, during service and after service.

Minimum qualifications & experience

University Degree in Hospitality Management, Public Relations or Social sciences plus a qualification or hands on training in Customer Care.
At least 3 years’ relevant working experience and exposure at a busy private health facility or Customer service oriented facility.
Age: 25-35 years.

Application procedure
Interested persons should submit their applications attached with a CV, copies of academic/ training certificates, indicating current salary, three (3) Referees and a reliable telephone contact, addressed to:

Human Resource Manager
Mengo Hospital,
P.O. Box 7161
KAMPALA
E-mail: recruitment@mengohospital.org

Closing date: 23rd April 2012

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