Job Title: Front Office Assistant
Reports to: Public Relations Officer
Key Responsibilities:
- Orderly and efficient receipt of stakeholders and incoming mail
- directing stakeholders with complaints to respective electricity consumer committees and relevant offices
- Receive and classify feedback from electricity consumer committees and follows up with respective stake holders
- Be able to provide all stakeholders preliminary information on the sector with respect to licensing and opportunities before directing them to specific officers
Minimum Education and years of experience:
- Good Telephone etiquette
- Excellent communication and organization skills
- Pleasant personality and demeanor
- A good team player, creative and proactive
- At least a diploma in secretarial studies, office management, organizational behavior. Hospitality management
- Other relevant and advanced qualification will be an added advantage
Applicants should submit by recorded delivery their applications and enclose copies of:
- covering letter and detailed CV
- Copies of academic and professional certificates
- Address of applicant
The Director Financial & Administrative Services
Electricity Regulatory Authority
Plot 15 Shimoni Road
P.O Box 10332, Kampala- Uganda
Deadline: 7th Sept 2012
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