Engineer Jobs Vacancy at Finca International in Uganda

Job Title:  Regional Flexcube Support Engineer

Being a member of the FLEXCUBE Regional Support Team, the Regional FLEXCUBE Support

Engineer (RFSO) will be responsible for providing daily support to the core banking application implementation and post-implementation phases.

Key Result Areas:

- Participation in core banking application implementation process, providing support to FLEXCUBE environments related to implementation activities

- Provide support and ensuring operability of production and testing environments of the regional affiliates. Coordinate with affiliate’s FLEXCUBE support team

- Responsible for first level analysis and troubleshooting of all issues due to period closure process, as well as escalation of the critical issues to vendor’s support team; Responsible for retesting and implementation of issue resolution recommendations, ensuring documentation of the incidents in accordance with existing corporate procedures.

- Provide assistance to Regional FLEXCUBE Administrator in resolution to the issues and requests escalated on regional level; categorize the escalated incidents as appropriate into related groups, determine the impact, urgency and priority.

- Maintain the special register for updates and patches related to production environment in line with established instructions and guidelines.

Knowledge and Education:

• Knowledge of relational databases, normalization of entities and processes;

• Knowledge of Oracle PL/SQL

Experience:

Minimum 3+ years of experience in Oracle PL/SQL, proven ability to create and analyze complex scripts;



How to Apply:
Applicants can submit online applications or deliver their documents which should include; an application letter and CV to

FINCA International, Africa Regional Offices, Plot 11

Portal , Adam House Block B OR send by email to

Africa.hub@fi nca.org by close of Business day 20th

October 2012. -

FINCA is an Equal Opportunity Employer.

Deadline: 20th Oct 2012