Job Title: Circulation Operations Manager
Reporting to the Circulation Manager, the jobholder will be responsible for,
Ensuring adequate bookings & supplies of all products to the market.
Maintaining and updating the subscription database and using it to control subscription debt.
Liaising with the sales team to set the overall print order & ensuring that the booking sheet and strip lists are produced & availed to production within set deadlines.
Monitoring daily market arrival times & making appropriate reports to management.
Monitoring daily returns levels and ensuring that the agreed returns handling policies are enforced.
Ensuring 24-hour turnaround time of all customer complaints.
Managing the dispatch process; eliminating cases of short packs, non-deliveries and misdrops.
Ensuring the operations stay within approved budgets.
Promoting subscription sales and following up to ensure subscribers’ orders are delivered on time and accurately to enhance customer satisfaction.
Ensuring zero tolerance of paper pilferage.
Implementing circulation operational policies in full and on time.
Qualifications
A bachelor’s degree.
Experience
3 years relevant work experience preferably in the Media Industry or a busy commercial environment.
Skills
Good report writing and analytical skills.
Strong attention to detail.
Very cost conscious and drive for the top line
Good interpersonal skills
MPL is an Equal Opportunity Employer. Successful candidates will receive an attractive and competitive package.
If you believe that you are our ideal candidate, please send application with a detailed CV stating your age, daytime telephone number and names of three referees quoting job reference number by WEDNESDAY FEBRUARY 09th 2011 at 5.00PM to;
Head HR – Nation Media Group (Uganda)
Monitor Publications LTD.
P.O.BOX 12141, Kampala
8th Street Industrial Area, Namuwongo
Or by email to hr@ug.nationmedia.com
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