Customer Services Agents Jobs in Uganda in Telecommunications Industry

Job Title:  Customer Services Agents in the Telecommunications Industry

Deadline: 28th March 2012


Introduction
•    Large company is looking to employ a Customer Services Agents - Reporting to the Operations Director.

Minimum Requirements
•    Two years in a customer service
Working knowledge in a Call Centre an advantage
Job Specifications
•    Customer service in all areas of the business - Telephone
•    Try continuously enhance Customer’s relationship
•    Rationally analyses problems by describing the effects, identifying possible causes, evaluating possible causes and confirming root cause.
•    Determine course of action to be taken by clarifying objectives, evaluating alternative actions, and communicating decisions.
Salary
•    Market Related Salary
Area
•    Kampala