Job Title: Customer Services Agents in the Telecommunications Industry
Deadline: 28th March 2012
• Large company is looking to employ a Customer Services Agents - Reporting to the Operations Director.
• Two years in a customer service
Working knowledge in a Call Centre an advantage
• Customer service in all areas of the business - Telephone
• Try continuously enhance Customer’s relationship
• Rationally analyses problems by describing the effects, identifying possible causes, evaluating possible causes and confirming root cause.
• Determine course of action to be taken by clarifying objectives, evaluating alternative actions, and communicating decisions.
• Market Related Salary