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Claims Manager Job Vacancy at UAP Insurance in Uganda


Job Title: CLAIMS MANAGER

To ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company's Corporate Objectives.

Key Responsibilities will include

    Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
    Monitor the performance of service providers for effective service delivery
    Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
    Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
    Ensure that recoveries area initiated and followed to conclusion so as to reduce the final cost of the claim
    Ensure that cheque requisitions are raised upon receipt of discharge vouchers/ invoices to facilitate cheque processing
    Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
    Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
    Prepare management reports for the department to advice on the status of the department at any one time

    Supervise, train, mentor and coach staff within the department to ensure they remain motivate.

Academic & professional qualifications

Degree in Business or Insurance, Banking and Finance

ANZIF, CII

Management Training

Minimum years of experience required for the job

7 years

Skills and Competencies

    Strategic thinking
    Leadership skills
    Analytical and problem solving skills
    Computer skills including knowledge of AIMS
    Communication and interpersonal skills
    Staff Supervision, training and performance management skills

How to apply:

Interested candidates should send a cover letter with a detailed CV including present position, current remuneration, and phone contacts of 3 professional referees and copies of professional/educational certificates and send it to: recruitment [at] uap.co.ug

NOTE: The attachments should not exceed 2MB

Closing date of applications: 8th February 2013.




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