Jobs at Bank of Africa Uganda Ltd - Manager

Job Title:  Effective Dynamic  Manager
Bank of  Africa  - Uganda  ltd  is part of  GROUPE  bank of Africa   comprising  fifteen  commercial  banks ,  three leasing companies , two life  -insurance  companies .

Functions
•    To  drive and deliver  Service  Quality for both  external and internal  customers  across  the Bank through dynamic  service leadership.
•    Develop  and implement  a Customer  Centric  Program that  will transform  the  reputation  of  Bank of Africa  Uganda  as  a primarily excellent  customer  service  organization.


Qualifications
•    Wider  understanding  of  world class customer  service in  finance  services.
•    Ability to  implement  project/programs  according  to set objectives& timelines, across a  wide  business  platform.
•    Job Holder must  have managed  teams previously and must have  a strong  buoyant  personality.
•    Team  management  and  extensive  experience  in a service customer  service management  role.
•    Previous service –oriented , customer-facing role.


How to apply
Applicants  should send  comprehensive  applications and  up-to  date curriculum vitae preferably by  email or hand delivery to the address  below so as to reach us   before the deadline.
Head of Human Resources
Bank of Africa-Uganda
Plot 45  Jinja  Road


Deadline:  30 /03 /2013