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Job Title: Customer Care Consultant
Company: SANCARE
Vacancy: Customer Care Consultant
Location: Kampala
Country: Uganda
Job Description (Duties):
Job Purpose: To handle all client and service provider queries regarding medical insurance benefits and medical claims and to provide client support.
Responsibilities:
Handling of all incoming calls or written communication queries.
Record and resolve queries within SLA structures.
Provide product and benefit information.
Follow-up on feedback of queries.
Provide administration support to service managers.
Necessary Qualifications:
Minimum of 3 years experience as customer consultant in medical insurance industry.
Competencies:
Computer literate
Good customer oriented with good listening skills.
Ability to work under pressure.
Patient approach to customers and clients.
Ability to maintain good interpersonal relationships.
Excellent command in writing and speaking of English as well as main indigenous language.
How to Apply: If interested, please submit in person a typed up-to-date CV and application letter with copies of your academic papers.
NFT Consult – Uganda,Kisozi Complex, Plot 6/8 Kyaggwe Road, Nakasero
Tel: +256 0414237904 / 24, 0312266904
OR
NFT Consult - Rwanda, Plot 8721, Golf Course Road, Nyarutarama, Kigali, Rwanda.
Tel: +250 252570099, +250 0755335419, +250 0785119453.
If applying online, please send an email to inquiries@nftconsult.com.
Attach your CV and application letter ONLY; please merge them into ONE file in MS word or PDF format.
DO NOT attach scanned academic papers or documents when applying online.
Deadline: 18/2/2011
2 comments:
i asked for this same post of job and one worker said the job was no more... do u have specific people u short list.. or u employ.... have got a proffesional trained and academic background. which i just need guidline but i was denaid the job..... thx
You applied after the deadline. It is always good to see the deadline below each post before applying
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