UK Visas to work and study In UK- Information for Ugandans

How to apply for a UK visa
Where can I get information?

UK Border Agency and the British High Commission Kampala work in partnership with a commercial organisation, VFS Global.

You can find out whether you need a visa and how to apply through the VFS website. VFS also provides information through an e-mail and telephone enquiry service, the number is (256) (0) 414 340 513. All the information provided is supplied and approved by the UK Border Agency
Do I have to pay?

No, all information is provided free of charge in Uganda
Where can I get advice?

VFS and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:

* Law Society of England and Wales
* Law Society of Scotland
* Law Society of Northern Ireland
* Institute of Legal Executives

How do I submit my application?

VFS manages the Visa Application Centre in Kampala, where you should submit your application and your biometric fingerscans.
Who decides whether I will get a visa?

UK Border Agency staff will process and decide your visa application. VFS and its staff play no part in the outcome of your visa application. They cannot influence it in any way. If any member of staff employed by VFS say they can influence your application, you should tell the British High Commission immediately.
Service standards - complaints and compliments

* UK Border aims to offer a fair and professional service to all our customers. We welcome feedback it helps us to see where we need to improve.
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days
* If you wish to complain about the service you received from UK Border Agency at this High Commission, please address your complaint to the

Regional Entry Clearance Manager at British High Commission, Upper Hill Road, PO Box 48543 - 00100, Nairobi, Kenya, or by e-mail
* If you wish to complain about the service you received from VFS, you may submit it direct to their website, in person, or to the Regional Entry Clearance Manager above.


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