Current Customer Care Job Vacancy in Uganda

Job Title: Customer Care Officer
Reports To: Clinic Administrator.

Job Purpose
• To effectively manage and continuously improve the Customer Care function.

Main Accountabilities
• To manage the cash payment system
• To manage the reception area.
• To manage the patients' record keeping system.
• To requisition, store and monitor the Customer Care function's supplies.
• To fine manage the Cleaners and Security Personnel,

Qualification, Skills and Experience Essential
A diploma in any discipline from a reputable institution.
Minimum of 1 years working experience
Computer literacy.
• Minimum of 2 years experience in a Healthcare environment. Customer service training. Experience in cash management.

Behavioural Competencies
• Team management orientation.
• Effective communication.
• Personal integrity.
• Results orientation.
• Pro-activity.
• Concern for standards
• Customer service orientation.
Apply for this job

Note
Application forms can be downloaded and printed from the aikan website, www.aikanhr.com, or picked up from our offices on; Plot 2 Bandali Close, Bugolobi, Kagga House Annex, 1st floor

The completed application form must be submitted together with typed copies of the applicant's CV and cover letter; and hand delivered to our offices or sent by email to, info@aikanhr.com

Closing date for the submission of applications is 4: 30p.m on 22nd October 2010

Only short listed candidates will be contacted